Sr. Digital Business Analyst

Range:

Job Description:

Sr. Digital Business Analyst (12 months contract)

We are ready to take this game to the next level and need someone passionate to support the team and Product Owner by supporting development of strategies and acting as a change agent for development of solutions and the application of technology; The successful questions assumptions and requirements, assesses needs, finds gaps, and works closely with subject matter experts. The role gathers and analyzes artefacts to help the Product Owners deliver product (and other initiatives) in alignment with the Gaming Division’s strategic goals. The role also supports the product roll-out plan and post-implementation success measurements (i.e., KPIs) to inform future products..

YOUR ROLE IN THE GAME

Reporting to the Sr Manager Release Train Engineering, you will be empowered to:

• Develops and maintains partnerships with business, facilitating stakeholder analysis and requirements gathering sessions with key business and technology stakeholders to establish business value through the business case driving the business needs, workflows, bespoke system functionality and solutions to guide the development activities.
• Develop and maintain business and systems analysis artifacts required through the full lifecycle of a product from inception through ongoing support.
• Identify risks, constraints, dependencies and assist in the development of roll-out plans and risk mitigation strategies to ensure a successful roll-out.
• Assist Business and Technical Product Owners to understand costs associated with supporting the full requirement, i.e., costs associated with to engaging with third party vendors, estimation of internal resource efforts and costs to deliver the full solution.
• Support the Business and Technical Product Owners and teams in developing business goals, outcomes, capturing and analyzing acceptance criteria, defining KPIs and other metrics to track business and technical outcomes to manage the health of the systems.
• Facilitate breakdown of development work in the system of work (e.g., Kanbanize, JIRA) into epics, features, and stories.
• Work with Quality Assurance to ensure acceptance criteria is understood and that web test scenarios are built accordingly, while building out and executing User Acceptance Test plans and scenarios, reporting defects, and identifying resolutions.
• Leads the development of business processes and collaborate with partners within the division on continuous improvement initiatives to ensure effective implementation of technology solutions.
• Support the implementation of solutions into production and work with stakeholders to develop and implement the roll out plan and conduct knowledge transfer for ongoing operations.
• Responsible to ensure new and modified business policies and procedures (e.g., standard operating procedures (SOPs) and workflows) are maintained ensure effective implementation of technology solutions in order to provide consistent quality of outputs.
• Maintains domain and industry expertise, promoting architectural consistency and usability standards in the solution designs as well as incorporating business goals to streamlined user experience, understanding the customer journey, and translating into user stories in order to ensure consistency.

WHAT YOU BRING TO THE GAME

Education & Experience:

• Bachelor’s degree or equivalent formal academic training in business and system analysis methods and processes.
• Minimum three years of experience as a Business Analyst or in a similar role in a medium-sized organization 

Relevant Skills:

• Competent in conducting various types of independent analysis including skills in data collection, cleaning, and analysis and the ability to extract/ present insights and findings.
• Knowledge of relevant aspects of a Digital business and technology components to support requirements gathering/business casing.
• Knowledge and experience in Agile methodology and tools is an asset.
• Ability to communicate complex messages and trade-offs clearly to senior stakeholders.
• Ability to make real-time decisions and produce high quality output under strict and accelerated timelines with demonstrated 80/20 approach to structure and solution.
• Demonstrated ability to perform business and system analysis tasks throughout the software development lifecycle from discovery through to production deployment and ongoing operations.

BENEFITS OF JOINING THE WINNING TEAM

• Group Benefits Plan: Eligible employees and dependents have access to comprehensive, employer-paid group benefits coverage (permanent employees only).
• Public Service Pension Plan: Participation in a highly desirable defined benefit pension plan.
• Variable Pay Program: Participation in a performance-based incentive plan that recognizes organizational and individual achievements (permanent employees only).
• Paid Time-Off: Competitive paid time-off provisions to support work-life balance and well-being.
• Growth Focus: Become your best self with access to new opportunities and personalized support programs.
• Comprehensive Learning: 24/7 access to robust online learning programs.
• Equity, diversity, and inclusion: Core to OLG’s culture, empowering employees to bring their authentic selves and make a meaningful impact across Ontario.

To learn more about our organization and other opportunities visit our career site.

We look forward to hearing from you, interested applicants please apply online by February 1, 2026.

#LI-Onsite

OLG is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please contact Human Resources at [email protected] if you require accommodation at any time throughout the hire process.

We welcome applicants from all backgrounds and experiences. If you bring relevant skills and a willingness to learn, we encourage you to apply—even if you don’t meet every listed qualification. We sincerely appreciate your interest; while we are unable to contact everyone, those selected for the next steps will be notified.

We thank you for your interest in this opportunity; however only those individuals selected for an interview will be contacted.

Personal information is collected by the Ontario Lottery & Gaming Corporation (OLG) and/or its third party service provider(s) under the authority of the Ontario Lottery and Gaming Corporation Act, 1999, SO 1999, c 12, Sch L and the Employment Standards Act, 2000, S.O. 2000, c. 41 (as amended) and will be used for the purpose of determining qualifications for employment with OLG and for recruitment modernization initiatives. The information will be managed in accordance with all applicable laws, OLG’s Protection of Privacy Policy (the Policy) and related policies and procedures. For any questions about this collection, please contact [email protected], 800-70 Foster Drive, Sault Ste. Marie, ON, P6A 6V2.