Sr. Consultant, Product Owner

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As the Sr. Consultant, Product Owner you will work with partners to define solutions, business requirements, cost and benefit inputs into business case , recommendations on delivery methods, and processes impacting Omni Channel. You will be responsible for participating in partner meetings for business requirement sessions, early engagement and scoping of initiatives, leading and overseeing multiple initiatives/projects. You will manage stakeholders and business partners supporing decisions on feasibility of initiatives, scope and delivery recommendations.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you’ll succeed

• Conducting Process Assessments - Perform ongoing process reviews to identify issues early on and recommend solutions to business challenges. Stay on top of best practices and industry knowledge to identify process improvements that will create a best-in-class client experience. Assess risk impact on an ongoing basis and provide recommendation on how to mitigate them while supporting all governance processes and controls including but not limited to key controls and audits.

• Collaboration – Work with internal partners in the development of programs, products, or services by assessing the impact, effectiveness and feasibility of proposed changes (review options and proposals, often developed by others). Make recommendations regarding feasibility and implementation of changes. Work with your team and partners toward a common goal and negotiate deliverables and milestones whenever necessary. Build ongoing partnerships with key clients and business partners.

• Relationship Management - Provide high impact thought leadership. Build strong ongoing partnerships with key stakeholders. Collaborate and develop informed decisions & plans to ensure alignment of project deliverables and processes. 

• Project Delivery - Lead and manage often large and complex projects, ensuring the project deliverables meet expectations. Prepare project plans to manage the timely delivery of Business Requirements, Use Cases, Training and other business project deliverables. Lead the identification and documentation of business requirements, functional and non-functional specifications and use cases. Manage changes to scope and potential project impacts.

• Project Leadership – Work with Sponsors / leads, Business and technology partners and project team members, to initiate and manage initiatives. Support project management activities from business case to project closure, adhering to project management standards.

Who you are

• Problem Solving. You enjoy being presented with problems or issues and working with a team to find innovative solutions. Your time management skills are strong and you are able to prioritize competing priorities to ensure successful outcomes

• Communication. You have excellent verbal and written communication skills to effectively articulate ideas and opinions that involve research, interpretation, and assessment.

• Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.

• You’re can demonstrate experience in People Change Management methodology, principles, and tools.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

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