Sr. Consultant, Communications

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing 

The Senior Consultant, Communications is a key member of both the Capital Markets Technology team (CMT) and the Canadian Personal, Digital, Investing Technology and IT Transformation team. Reporting to a centralized Business Management Office, the Senior Consultant will support LOB colleagues and leaders, with a focus on end-to-end internal communication planning and implementation. In this role, you will write, develop and review content, as well be the single point of contact for enhancing and delivering specific communications out to the broader CIBC community. 

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you’ll succeed 

• Strategic and Tactical Communication- Planning, writing, scheduling and updating communications (i.e. news messages, leader emails, town hall presentations, support materials) for new and ongoing initiatives that support business strategy. General writing and editing as required to deliver high priority / rush or ad hoc communications that meet the needs of various stakeholders. Using MS Teams, the department’s communications calendar and Workplace to get messages to the appropriate audience(s) at the right time. Help oversee, review, and manage all LOBs' communications for service offerings, service changes and enhancements, as well as prepare executive presentations. Ensure communications are, clear, concise and accessible to employees of all technical aptitudes. Write and develop communication plans, marketing content, briefing documents, and key communication messages that represent the LOBs' overall strategy. Gather facts, think strategically, and apply solid judgment when managing difficult communications challenges. Effectively summarize ongoing base and project work, in a succinct and engaging manner, for presentation to senior management. Become a critical piece in articulating the overall Technology strategy to the various stakeholders, and prepare summarized progress back to Senior Management, which will help to gauge progress.

• Strong Strategic Partnerships- Collaborate with internal Technology partners and coordinate communications across the various lines of businesses, to manage a wide range of communications Look for opportunities and strategies on delivering Technology communications with multiple different platforms (Engage)  to expand reach and impact

• Relationship Management- Excellent relationship building skills to foster collaborative relationships with business partners. Liaising with internal partners and participating in project meetings to provide communications advice and expertise, including the development of communication plans and documentation. Coordination of translation for communications through authorized suppliers when required.

Who you are 

• You can demonstrate 3-5 years experiences in. Media relations, social media and managing complex communication challenges. It is an asset if you have experience in and/or knowledge of banking and its diversified client segments. It is an asset if you have a relevant experience in fields of Journalism, Communications, or a related field of study or equivalent experience. 

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.

• You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

• You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

• You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.

• You’re a certified professional. Bachelor’s degree or equivalent in Marketing, Communications, Journalism or Technical discipline.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

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