Sr. Consultant, Business Systems Analysis

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of CIBC’s team, the Senior Consultant, Business Systems Analysis will be responsible for providing advice and consultation for business application developments to ensure growth of Simplii Financial. The role provides technical leadership, interpreting complex information and participating in client business review sessions to influence decisions regarding the use of technology to support objectives. The Senior Consultant, Business Systems Analysis develops, recommends and facilitates activities required for the application of new technologies to support existing processes and client needs. The role provides expertise to project managers, coordinators and directors on technology functionality and utilization, utilizing a solid understanding of business dynamics. The role independently resolves a variety of ambiguous challenges with organization-wide impacts, devising new methods using strong analytic and inductive thinking.

The candidate will serve as a vital bridge between business and technology teams, working closely with product owners and managers to gather business requirements (BRD). They will collaborate with developers and vendors on solution requirements (SRD), acting as a subject matter expert throughout development and QA cycles to provide necessary support. Responsibilities include documenting both business and solution requirements or specifications for new product features and enhancements to existing products. The candidate will manage release cycles, support business and technology teams—including product owners, developers, and QA—conduct integration testing, and ensure successful production go-live. Additional duties involve assessing and recommending technology delivery models and process enhancements, reviewing QA test cases, configuring environments, and facilitating system changes required by regulatory initiatives.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you'll succeed

• Understanding and Documenting Requirements - Work closely with Simplii business partners to gather complex business requirements and facilitate solution design discussions to ensure you meet project needs. Build strong relationships, lead discussions, listen and ask the right questions to ensure solutions meet requirements.
• Solution Design - Build client-focused solutions that meet business requirements. Prepare and validate solution design documents around areas such as scope clarification, solution requirements, and quality assurance.
• Leading and Mentoring – Support end-to-end project implementation as a subject matter expert, and provide guidance to a diverse team of technology and project professionals. Maintain a collaborative work environment and support team members to resolve organizational, operational, and process problems.

Who you are

• You have 5+ years working as a Business Analyst, Business System Analyst, or Business System Consultant in Financial Services and Technology, Fintech, Capital Markets Technology, or comparable financial and technology domains.
• Minimum 5 years of BA/Product Owner/QA experience working with enterprise-level applications
• Bachelor or Master degree from a reputable university in STEM 
• You're experienced with Confluence, Jira, Excel, Visio, and SQL. It's an asset if you know Python.
• You're highly organized. You have the ability to work on multiple initiatives and stay organized and focused.
• You have excellent critical thinking skills. You excel at problem solving and data analysis. You have the ability to think creatively to come up with out-of-the-box solutions.
• You're a positive go-getter. You're positive, inquisitive, self-motivated and take initiative.
• You give meaning to data. You enjoy investigating complex problems and making sense of information. You know how to communicate information in a meaningful way to various types of stakeholders.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

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