Sr. Business Systems Analyst (Salesforce)

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Job Summary:

McKesson Specialty Health is seeking an experienced Sr. Business Systems Analyst to join our Biopharma and Provider Technologies team. The ideal candidate will have a strong background in working with the Salesforce platform and will be responsible for detailed requirements gathering and documentation in Jira user stories. This role requires close collaboration with the Scrum team to ensure that development aligns with the needs defined in the user stories.

Key Responsibilities:

• Gather and document detailed business requirements, translating them into Jira user stories.
• Work closely with business stakeholders to understand and capture their needs and translate them into technical specifications.
• Collaborate with the Scrum team to ensure that development efforts align with the documented user stories and acceptance criteria. 
• Partner closely with the Product Management team.
• Participate in daily Scrum meetings, sprint planning, sprint reviews, and retrospectives.
• Conduct thorough analysis and verification of requirements for completeness, consistency, and feasibility.
• Facilitate communication between business stakeholders and the development team to ensure a clear understanding of requirements and priorities.
• Assist in the creation and maintenance of project documentation, including process flows, data models, and use cases.
• Partner closely with the ITQA team for test script creation.
• Conduct user acceptance testing (UAT) to ensure that developed features meet business requirements and quality standards.
• Provide Product Demonstrations to Project Stakeholders.
• Provide ongoing support and training to end-users to ensure effective adoption and utilization of the Salesforce platform.
• Stay current with Salesforce advancements, best practices, and industry trends to provide informed recommendations for system enhancements and optimizations.
• Assist in the preparation and presentation of project status reports and updates to senior management.

Qualifications:

• Bachelor's degree in Information Technology, Business Administration, or a related field.
• 7 years of experience in a similar role.
• Proven experience as a Business Systems Analyst, with a strong focus on Salesforce platform.
• Proficiency in using Jira for requirements documentation and user story management.
• Strong understanding of Agile/Scrum methodologies and experience working in a Scrum team environment.
• Excellent analytical and problem-solving skills, with a keen attention to detail.
• Strong communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Experience with user acceptance testing (UAT) and end-user training.
• CBAP Certification preferred.
• Salesforce certifications, such as Salesforce Certified Administrator or Salesforce Certified Advanced Administrator, are a plus.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$86,600 - $144,300

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson!