Sr. Billing Analyst - AWS

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description: 

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Ingram Micro has earned Great Place to Work Certification™ for 2025-2026 in Canada! This prestigious recognition reflects our commitment to our people and our culture.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

This position is a hybrid role based in our Mississauga, ON office with the opportunity to work 2 days remotely per week.

The Senior Billing Analyst plays a critical role in ensuring accuracy, reliability, and continuous improvement within Amazon Web Services (AWS) billing operations across a global cloud marketplace environment. This role combines operational execution with analytical depth, helping transform billing into a more automated, data-driven capability. The analyst will work closely with Billing Operations leadership, Product, and Engineering teams to enhance billing workflows, improve data quality, and contribute to automation and platform improvements.

Responsibilities:

• Perform validation and reconciliation of AWS billing and usage data to ensure accuracy prior to invoice generation.
• Execute comprehensive data sanity checks and identify anomalies, gaps, or risks proactively.
• Investigate and resolve billing discrepancies related to pricing, discounts, file integrity, or usage data.
• Support automation initiatives by identifying manual tasks and contributing to automation requirements.
• Collaborate with Product and Engineering teams to improve billing data flows and system reliability.
• Analyze large datasets to identify trends, risks, and opportunities for operational improvement.
• Contribute to root cause analysis and preventative solutions for recurring billing issues.
• Support global billing cycles with strong operational discipline under tight timelines.
• Maintain operational documentation and continuously improve standards and processes.

What you bring to the role:

• Bachelor’s degree in Finance, Accounting, Business Administration, Economics, Commerce, or a related field required (or equivalent practical experience).
• Minimum 8-10 years of experience within billing operations, financial analytics, or cloud billing environments is required.
• Experience working with AWS billing data, CUR files, or usage-based billing models.
• Strong analytical mindset and attention to detail.
• Advanced Excel skills; experience working with large datasets.
• Ability to identify operational risks and drive structured resolution.

Preferred:

• Experience with CloudCheckr, DoiT, or similar cloud billing optimization tools.
• Exposure to automation or workflow improvement initiatives.
• Experience working within platform, marketplace, or cloud ecosystem environments.
• Familiarity with SQL, BI tools, or data visualization tools.

Success Measures in this role:

• Billing accuracy and data integrity.
• Reduced operational errors and manual corrections.
• Increased efficiency through automation.
• Early identification of billing risks.
• Contribution to operational and analytical improvements.
• *This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all of these duties.

The typical base pay range for this role across Canada is $90,000 - $115,000 CAD per year. The ranges above reflects the potential annual starting base pay across all of Canada for all roles. Individual base pay within each range depends on various factors, including work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. This role is for a new role and will not use AI for screening applicants.

At Ingram Micro, certain roles are eligible for additional rewards, including merit increases, annual bonuses, or sales incentives. These awards are allocated based on a position level and individual performance. Canadian associates have access to flexible Healthcare, Dental, Vision, well-being benefits and perks, critical illness, disability coverage, mental health support, paid time off, RRSP Matching and much more!

Equal Opportunity Statement

As a diverse and inclusive organization, we encourage individual achievement and recognize the strength of a diverse workforce. Ingram Micro Canada is proud to be an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. Accommodations for job applicants are available on request, please contact us by sending an email to [email protected]. This email box is designed to assist with accommodations through the hiring process. Emails sent for non-accommodation-related inquiries, such as following up on an application, will not receive a response. In your email, please provide contact details, and preferred contact method and describe the accommodation so we can work with you to assist.

Ingram Micro’s Commitment to ESG (Environment, Social & Governance)

Ingram Micro is a values-driven organization and our commitment to ESG performance is a statement about who we are and our desire to make a difference each day through the way we do business. Through our IngramMicroESG program, we establish policies, programs, and practices to achieve continuous improvement on the Environmental, Social and Governance areas that are most significant to our stakeholders. Learn more about our ESG initiatives and read our ESG reports here – Ingram Micro ESG.