Specialist, Revenue Operations

About Dialogue

Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform🅫, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being. We’re firm believers that great people don’t settle on:

• Impact
• Community
• Growth
• Excellence

Feel like you can make a difference? Good news, we saved you a seat! 

Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact [email protected].

Your role as Specialist, Revenue Operations

Reporting to Corey Klein, Director of Revenue Operations, the Specialist, Revenue Operations is on a mission to empower our Sales team to focus on what they do best—selling—by eliminating friction, streamlining workflows, and implementing smart automation. Through improved systems and seamless processes, this role directly drives the efficiency, impact, and success of our revenue-generating teams.

What you'll be doing

• Optimize Deal Processes: Make pricing, contracting, and deal workflows faster and easier by improving steps, tools, and handoffs across the opportunity lifecycle
• Data & Reporting: Create actionable reports and insights for Sales and Marketing leaders to spot trends early and make informed decisions
• Salesforce Excellence: Maintain clean data, consistent workflows, and automation that supports team efficiency
• Pipeline & Forecasting Support: Partner with Sales leadership to improve pipeline hygiene, forecast accuracy, and deal inspection
• Maximize Tool Value: Enhance Gong dashboards, organization, and insight sharing to improve coaching and enablement
• Enablement & Adoption: Document processes in the Playbook, support training, and ensure teams adopt workflows and maintain data integrity

We'd love to hear from you if you have

• 1–2 years of experience in Revenue Operations, Sales Operations, Deal Desk, Sales, or a related go-to-market role
• Proficiency in Salesforce, including reports, dashboards, basic workflows, and a focus on clean data
• Passion for simplifying processes, reducing manual work, and creating repeatable ways of working
• Strong data analysis skills, turning questions into clear insights for Sales and Marketing partners
• Highly organized and dependable, able to follow through on projects while juggling multiple requests
• Interest in leveraging AI to support coaching, forecasting, and deal execution, turning AI-driven insights into practical workflows
• Familiarity with tools such as Ironclad, Gong, ZoomInfo, HubSpot, Salesloft, or Highspot is a plus

Please note that as we serve customers across Canada, bilingualism is essential for this position. You will be required to communicate in French and English.

At Dialogue, your well-being is our priority

Taking care of others also means taking care of our team! Depending on your role and employment status, you could have access to the following benefits:

• Access to the Dialogue app and virtual mental health support for you and your family
• Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement
• 4 weeks vacation, 9 wellness days, and 1 volunteer day
• Hybrid work: 3 days/week in our Montreal or Toronto offices, excluding remote roles
• Work abroad up to 4 weeks/year
• Incentive plans, referral bonuses & RRSP matching
• Learning via Coursera, external training budget & mentorship
• Optional parental leave top-up