Specialist, Payroll and Benefits Administration

The Alcohol and Gaming Commission of Ontario (AGCO) isn't just a regulatory agency; we're the heartbeat of Ontario's vibrant alcohol, gaming, horseracing, and private cannabis retail sectors. As a dedicated organization reporting to the Ministry of the Attorney General, we uphold the highest standards of honesty and integrity while championing public interest and safety. Here, innovation thrives, ideas flourish, and passion drives us to new heights of excellence.

The AGCO is looking for a seasoned Specialist, Payroll and Benefits Administration (‘Specialist’) to join their team. Reporting to the Manager, Payroll and Benefits Administration (‘Manager’), the position will be responsible for providing payroll, benefits, and pension services in accordance with federal and provincial legislative requirements, as well as the relevant directives, policies, and procedures. These services include processing bi-weekly payroll, payroll year-end and benefits, including pension administration and related reconciliations, reporting, and remittances. In addition, this position will act as a subject matter expert on all payroll and benefits, including pension-related activities, to ensure that they are handled accurately, timely, and with a customer-centric approach. The position will be an integral part of the Branch, working in collaboration with others, and would serve as backup for the Analyst, Payroll and Benefits Administration, as required.

In this role, the successful candidate will: 

• Process the organization’s scheduled and ad hoc payroll runs timely and accurately.
• Prepare reconciliations and monitor payments to third parties and resolve issues.
• Prepare required reports for monitoring and management reporting.
• Respond to payroll queries from management and employees by providing prompt and appropriate responses based on the queries.
• Process transactions related to pension and insured benefit coverage in a timely manner (enrolments, terminations, changes, etc.).
• Perform information updates to the payroll system, pension, and the benefit providers’ portals.
• Reconcile payroll deductions and the benefit providers’ invoice and resolve discrepancies.
• Remain abreast of requirements from legislation, directives, policies, and procedures to ensure compliance, as well as changes to the payroll processing system.
• Perform regular and annual review of the operating procedures and submit changes for approval.
• Work on process improvements and innovations and provide recommendations.
• Participate in the branch, division, and organization-wide working groups.
• Provide branch program support as required.

The ideal candidate will have:

• A Payroll Compliance Practitioner (PCP) designation or proof of working towards the designation (Payroll Leadership Professional (PLP) designation awarded or near completion would be an asset).
• Post-secondary education in business and/or 3+ years of relevant experience administering payroll and benefits.  
• Expert knowledge in payroll compliance and reporting in a unionized environment with defined benefit pension plans.           
• Thorough knowledge of payroll, pension, and benefits legislative and other requirements.
• Sound knowledge of:
• applicable benefit types (e.g., health, dental, pension, etc.).
• payroll software application
• records management principles and practices
• payroll software application
• Knowledge of accounting principles, practices, and procedures as related to the payroll, pension, and benefits processing. 
• Strong mathematical and problem-solving skills to investigate and resolve discrepancies in payroll.

• Excellent attention to detail with a high degree of accuracy.
• Strong communication skills to establish and maintain effective working relationships with all levels of the agency and the payroll service provider.

To apply to this vacancy please submit your application online at our Careers Webpage located at www.agco.ca/careers by November 25, 2026.

About the AGCO

The Alcohol and Gaming Commission of Ontario (AGCO) is an Ontario provincial regulatory agency that reports to the Ministry of the Attorney General. We are responsible for regulating the alcohol, gaming, horse racing and cannabis retail sectors in accordance with the principles of honesty and integrity, and in the public interest.

The AGCO is proud to be recognized as one of Greater Toronto’s Top Employers for the second year in a row. This annual distinction reflects our commitment to cultivating a workplace environment that prioritizes employee well-being, emphasizing work-life balance, mental health resources, and opportunities for professional growth. We remain committed to fostering a supportive and rewarding work environment for our employees.

What we offer

The AGCO provides a comprehensive range of benefits and programs (subject to eligibility), including:

• Generous time-off policy, including 2 volunteer days to contribute to causes that matter to you.
• Defined benefit pension plans to secure your financial future.
• Comprehensive health, dental, and vision plans, with 100% employer-paid premiums.
• Well-being credits to support gym memberships, therapy, financial planning, and more.
• Employer-paid parental leave top-up.
• Professional development opportunities with access to training programs, leadership resources, and reimbursement for professional memberships.
• 24/7 confidential support through our Employee Assistance Program.
• Convenient, central location near the subway line for easy access when working in the office. Paid onsite parking is also available.
  

Please note that only applications submitted through the Applicant Tracking System will be accepted. 

The AGCO is an inclusive and equal opportunity employer.  

The AGCO has the responsibility to lead by example in advancing racial equity and to build a diverse, inclusive, accessible and respectful workplace where every employee has a voice and the opportunity to fully contribute. To this effect, you are encouraged to reflect upon the diversity you would bring to the role within your application including, but not limited to, individuals identifying with one or more of the under-represented groups identified within Ontario’s Human Rights Code.   
 
Disability related accommodation during the recruitment process is available upon request. Persons with disabilities who require accommodation during the application process, or who need job postings in an alternative format, may email their request to [email protected]. The subject line should read “Accommodation in Application – [Position Title].

We do not use artificial intelligence (AI) tools to screen, assess, or select applicants at any stage of the hiring process. All applications will be reviewed and evaluated by our Human Resources team and hiring managers.