Specialist II, Desktop Support

Position Summary

At Samsung Electronics Canada, we take pride in the creativity and diversity of our talented people – they are at the forefront of everything we do. Their skillset and mindset drive our continued success. We want the best of the best at Samsung to join our team, not just those who fit into our Culture but those who will ADD to our Culture and make Samsung an even better place to work.
Did we catch your attention yet?
If you want to work for one of the most recognized brands in the world and one of the Top 100 Employers in Canada...and have a ton of fun…. then please keep reading!
Our Perks:
• Fantastic employee discount on all Samsung products
• Competitive Salary
• Employer paid Medical and Dental coverage from day one
• Group RRSP plan that helps you save for the future
• Free on-site gym to get your sweat on
• Subsidized Cafeteria; including free Starbucks coffee/latte machine
• 4-day in-office work schedule Monday through Thursday – with Friday remaining a flex day to work remotely
• Access of Samsung U for 24/7 online learning
• Employee Referral program- we want great talent like you!
• Additional Well Being Days for better work life-balance!
Contribute to management through establishment of IT strategy based on business strategy. Direct to establish IT security architecture to maintain the technological gap with competitors through core technology protection.

Role and Responsibilities

IT Planning:

• Support establishing a short and long term IT strategy (ISP, Information Strategy Planning), discover new IT and conduct survey on trends, manage IT TCO (total cost) and establish a software/hardware standard governance. (management, development, sales, SCM, security, etc. except for manufacturing).

IT Investment and Cost Management:

• Support to review whether to invest in IT such as system deployment and whether the investment is appropriate to efficiently manage costs and manage annual IT costs.

Software Engineering:

• Support planning, development, validation, maintenance processes for IT system development. (Including requirements analysis, improving infrastructure based on the understanding of development framework, etc.).

IT System Analysis and Design:

• Support to innovate IT systems by analyzing the IT system, monitoring, tuning, and discovering areas to be improved based on the domain knowledge.

IT Infrastructure Analysis and Design:

• Support to implement an optimal hardware (server/network), taking various factors into consideration such as performance, scalability, cost, electricity consumption which are important for IT system operation.

IT Security:

• Support to implement a security system by analyzing IT security-related technological trends such as virus, vaccine, security control, and firewall.

Project Management (PMO):

• Support a project such as validating key IT projects' architectures and checking development milestones.

Skills and Qualifications

Education:

• Typically requires a bachelor's degree in Computer Science, Information Technology or a related field.

Knowledge:

• A+ Certification CompTIA.

Experience:

• Typically requires 1-3 years of relevant experience.
• Co-op or experience in a corporate environment is beneficial.

Samsung is an equal employment opportunity employer.

Samsung has an accommodation process in place and provides accommodations for job applicants with disabilities as appropriate. Assessment and selection materials and procedures can be made available in accessible formats and methods as appropriate.  If you require a specific accommodation because of disability or medical need, please let us know when selected to take part in our recruitment process so that reasonable arrangements can be made for the appropriate accommodations to be in place as you move through our process.

We thank you for your interest in working for Samsung. Only candidates selected for an interview will be contacted.

Please note that we reserve the right to remove or modify job postings at any time.

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