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Roche

Solutions & Excellence Associate

Posted 2 Days Ago
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Mississauga, ON
Mid level
Mississauga, ON
Mid level
As a Solutions & Excellence Associate, you will improve customer engagement efficiency by understanding Roche policies, collaborating with legal teams, and addressing process improvements. You will develop solutions, enhance collaboration, and adapt to an evolving work environment while demonstrating excellent communication and organizational skills.
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Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

Solutions & Excellence Associate

Duration: 12 months contract - Hybrid    

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche.

At the Roche Canada SEA Network, we are committed to continuous improvement to serve and support our partners, from business leads to healthcare professionals and patients. We are a high performing, passionate, and collaborative team that encourages inclusivity, accountability & enables trust. 

We want you to join us on this quest of challenging the status quo and finding fit for purpose process solutions while driving our deliverables with excellence.
  

The opportunity:

As a Solutions & Excellence Associate (SEA) at Roche, you will contribute to:

  • Growing efficiency for customer engagements by understanding the Roche Policies & Procedures, partnering with Legal & Compliance and addressing gaps or roadblocks for process improvement

  • Build and be an excellent partner to identify and develop solutions that bring value to the business, demonstrating excellent verbal and written communication skills to empower your colleagues, negotiate with peers and partners and influence across collaborators

  • Be an active participant in crafting the SEA Network’s capabilities through sharing best practices, actively seeking feedback and finding opportunities for self-directed learning

  • Adopt and easily adapt to a constantly evolving work environment and prioritization, by demonstrating agility and ability to perform in a highly fast-paced, matrix environment where cross-team collaboration is crucial

Who you are:

You are talented and passionate. You easily harness your technical skills and would fit in well with our collaborative, meticulous and entrepreneurial spirit. You…

  • Hold a 3 year or Bachelor degree

  • Have 3+ years of experience with a proven track record in negotiating and leading contracts, as well as coordinating vendor management

  • Have a growth mindset and are excited about learning through experience

  • Possess proven understanding of Google Workspace - Docs, Sheets & Slides

  • Able to adapt to changing work and responsibility demands; you have stellar organization and prioritization skills

Preferred:

  • Hold an advanced degree or equivalent experience

  • Have experience in contracting, analysis, design and implementation of business processes in a compliant and auditable environment

This position is not eligible for relocation support

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche Pharma Canada has its office in Mississauga, Ontario and employs over 850 employees. The Mississauga facility is bright, vibrant, fosters collaboration and teamwork, and is reflective of Roche's truly innovative culture.

Roche is an Equal Opportunity Employer.

Top Skills

Google Workspace

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