Solution Architect, MDR & MXDR

Posted 3 Days Ago
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Canada
Mid level
Insurance • Cybersecurity
The Role
As a Solution Architect at Coalition, you'll leverage technical capabilities to assist clients in overcoming challenges and achieving success. Your role involves scoping and managing proof of concepts, supporting sales strategies, and collaborating with specialists while maintaining clear client expectations.
Summary Generated by Built In
About us

Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines broad insurance coverage with a digital risk assessment and continuous security monitoring to help organizations protect themselves in today’s hyper-connected world.

Opportunities to make an impact with bold thinking are real - and happening daily.

About the role

We are looking for a Solution Architect to join our team and help us expand the Coalition security business through a deep understanding of the needs of clients and prospective clients. In this role you will leverage our technical capabilities to help our clients solve business problems and help them overcome daunting challenges. It is an opportunity to act as a trusted advisor and lead designer of creative solutions.

Responsibilities

  • Dive headfirst into complicated challenges balancing organizational politics, security fundamentals, and business impact all with the end goal of making the client successful
  • Set clear expectations around what we can and can’t do, then craft a strategy for the delivery teams to ensure the prospect’s success
  • Go deep on the delivery side of the business. Scope and project manage PoCs, which includes working with the delivery organization to make sure we’re showing prospects what they need to see in order to make a buying decision
  • Build relationships and work alongside specialists in their fields, including SOC analysts, field sales professionals, and clients of all shapes and sizes
  • Deeply understand prospect challenges that lead them to Coalition and set clear expectations around which of these challenges we can help them.
  • Ensure we’re selling with empathy and integrity with each prospect conversation
  • Support sales by collaborating on sales strategy, providing service demos to prospects, and acting as a technical and overall Coalition SME
  • Prepare delivery teams for inbound prospects by providing details associated with prospect expectations, opportunities to show value, things to look out for, and technical details regarding their specific environment

Skills and Qualifications

  • Excellent oral and written communication
  • Analytical and problem-solving skills
  • High attention to detail regarding financial modeling skills
  • Ability to work under indirect supervision
  • Broad understanding of information security topics
  • Effective interpersonal skills and collaborative management style to include teamwork and team building ability
  • Comfortable with ambiguity and time spent outside of comfort zone acquiring new knowledge and skills
  • Flexible in a fast-paced dynamic environment with shifting roles and responsibilities
  • Technically creative and open-minded

Bonus Points

  • Business case expertise relating to managed security services
  • Technical marketing content generation
  • Familiarity with a wide variety of cybersecurity software 
  • Deep understanding of security operations centers and analyst roles 
  • High comfort level with public speaking and thought leadership

Perks

  • 100% medical, dental, and vision coverage
  • Flexible PTO
  • Annual home office stipend and WeWork access
  • Mental & physical health wellness programs like Headspace, Lumino, and more!
  • Competitive compensation and opportunity for advancement
Why Coalition? 

We’re a remote-first, mission-driven team committed to building a more inclusive culture with people of all different backgrounds. We trust our team members to take responsibility, share ownership, and put in the work to help us in our pursuit to solve digital risk.

Coalition’s exceptional growth stems from its ability to address real-world problems for organizations of all sizes and remain true to our founding values of character, humility, responsibility, purpose, authenticity, and inclusion. 

We’re always looking for collaborative, inquisitive individuals to join #OurCoalition.

Visit our Newsroom > 


Privacy Notice

Coalition is committed to protecting your privacy and handling your personal information responsibly. We collect, use, and store personal information as necessary for the recruitment process and in compliance with applicable privacy laws and regulations in all regions where we operate. We want you to understand what personal information we collect, how we use it, and your rights regarding access, correction, and deletion of your data where applicable. Information submitted, collected, and processed as part of your application is subject to Coalition's Privacy Policy. For further details, please review our full Privacy Policy or contact us with any questions regarding how your information is handled.

Our Privacy Policy > 


Anti-Discrimination Notice

Coalition is proud to be an Equal Opportunity employer. Our policy is to provide equal employment opportunities to all individuals, without discrimination or harassment on the basis of any characteristic protected by applicable laws in each country where we operate. This commitment includes, but is not limited to, ensuring equal treatment in recruitment, selection, training, promotion, transfer, compensation, and all other aspects of employment. Coalition does not tolerate discrimination or harassment of any kind, and we are dedicated to fostering an inclusive and supportive workplace.


Accommodations

Coalition is committed to providing reasonable accommodations to qualified individuals with disabilities, including applicants and employees, in accordance with applicable laws and regulations in each country where we operate. Our policy is to support equal opportunity in the hiring process by considering qualified applicants regardless of disability or other protected characteristics, unless providing accommodation would impose an undue hardship or disproportionate burden. If you require accommodation to complete an application, interview, pre-employment testing, or participate in the selection process, please contact us at [email protected]. We also consider all qualified applicants, including those with criminal histories, in line with applicable laws and regulations in each jurisdiction.


To all recruitment agencies: Coalition does not accept unsolicited agency resumes. Do not forward resumes to our email alias, employees, or other physical or virtual organization locations. Coalition is not responsible for any fees related to unsolicited resumes.

The Company
HQ: San Francisco, CA
618 Employees
Remote Workplace
Year Founded: 2017

What We Do

Coalition is the leading provider of cyber insurance and security, combining comprehensive insurance and proactive cybersecurity tools to help businesses manage and mitigate cyber risk. Coalition’s unique product offerings combine best-in-class insurance and proactive cybersecurity tools to help keep businesses safe.

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