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Block

Software Engineer, Trust (Safeguards)

Posted 2 Days Ago
Be an Early Applicant
Hybrid
Toronto, ON
Mid level
Hybrid
Toronto, ON
Mid level
The Software Engineer will design, build, and operate systems focused on managing eligibility and restricted states. Responsibilities include collaborating across teams, troubleshooting complex systems, and enhancing the customer experience. The role involves a commitment to building reliable and scalable systems and understanding customer impacts.
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Company Description
It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 57 million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible. Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy. Check out our locations, benefits, and more at cash.app/careers.
Job Description
Cash App has grown rapidly to 57+ million users moving billions of dollars daily. To support this incredible growth, we are building out the Access organization. Our mission is to maximize trust and expand access to our ecosystem, ensuring that every user feels safe and secure while using our platform. We play a critical role in providing financial access to customers who are underserved by traditional financial institutions, and we are committed to creating a seamless and secure user experience. Access is the cornerstone of Cash App, responsible for managing authentication, sessions, authorization, and protecting against account takeover and inauthentic logins. We aim to build a reliable technical foundation and intuitive customer-facing features that enable authentic customers to consistently access their accounts while safeguarding them from unauthorized access and inauthentic actors.
The Team
Safeguards is part of Cash Trust, an organization with a mission to maximize trust and expand access to Cash App. Our team contributes to this mission with a focus on improving how we determine and enforce appropriate access to Cash App features, and how we detect, report and act on misuse of the platform. If we do our job well, we make Cash App more accessible and safer!
We build platform and customer-facing projects. We want to create reliable, scalable systems that are easy to understand, integrate with, and configure. We are also strongly motivated to develop features that improve the customer experience for those who are facing restrictions, and are looking for engineers who care about our internal and external customers.
You will:

  • Design, build, and operate systems that manage eligibility and restricted states, with a focus on iteration, stability, and scalability
  • Collaborate cross-discipline and cross-team to identify requirements and develop the right infrastructure and customer experiences
  • Investigate issues across complex systems and build the immediate solutions to unblock essential requirements as well as the long-term solutions to set up future success
  • Support your colleagues to help grow the product and the team


You have:

  • 3+ years of industry experience
  • Shown technical initiative on previous projects and an interest in being involved from ideation through implementation
  • Depth in one or more technical areas with an understanding of how to use that experience to solve new problems
  • Enthusiasm for working collaboratively across many disciplines (including product, design, operations, legal, data science, ML)
  • Curiosity that inspires you to dig into issues in nuanced systems and find a path to a solution
  • A genuine commitment to understanding the customer impact of your decisions


Technologies we use and teach:

  • Java, Kotlin
  • JUnit, Hibernate, Guice
  • HTTP, JSON, gRPC, and Protocol Buffers
  • Open Policy Agent / Rego
  • MySQL, DynamoDB
  • Amazon Web Services
  • Kafka and event-driven architecture


Technologies we use and teach:

  • Java, Kotlin, Golang
  • HTTP, JSON, gRPC, Protocol Buffers
  • MySQL, Hibernate, DynamoDB
  • Kafka and event-driven architecture
  • DataDog, Prometheus
  • AWS, Kubernetes


We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations throughout the recruitment process. If you require an accommodation, let your recruiter know.
Want to learn more about what we're doing to build an inclusive workplace? Check out our Inclusion & Diversity page .
Block takes a market-based approach to pay, and pay may vary depending on your location. Canada locations are categorized into one of two zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Zone A:
$114,500 - $171,700 CAD
Zone B:
$110,500 - $165,700 CAD
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Check out benefits at Block.
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, and TIDAL, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

Top Skills

Go
Java
Kotlin

Block Kitchener, Ontario, CAN Office

Kitchener, Ontario, Canada

Block Toronto, Ontario, CAN Office

Toronto, Ontario, Canada

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