Software Development Integration Laboratory - Operations Engineer

Description
Software Development Integration Laboratory - Operations Engineer
Onsite: This role is categorized as onsite. This means the successful candidate is expected to report to the Sloan Engineering Center in Warren, MI, on a full-time basis (5 days each week).
As we advance towards our vision of ZERO Crashes, ZERO Emissions, ZERO Congestion, and VIRTUAL technology for the future, we are seeking a dedicated Operations Engineer to join our lab operations engineering team! In this role, you will contribute to this vision by supporting the development of cutting-edge electric and autonomous driving technologies.
The Role
The Software Development Integration Laboratory is seeking an Operations Engineer to deploy, operate, benchmark, and enhance the bench platform hardware and its associated operating environment for infotainment desktop benches used in integration and validation testing.
You will play a key part in maintaining advanced infotainment desktop test benches, which enable early integration and verification of software at the vehicle infotainment level. These test benches are integral to the General Motors Global Vehicle Development Process, helping to ensure the seamless deployment of innovative technologies.
The role also requires the use of full vehicle schematics and Interface Control Documents (ICD) to resolve wiring connection issues and ensure proper loading and switching for the communication and operation of all vehicle electronic modules.
What You'll Do

• Design and implement automation solutions to improve operational workflows and reduce manual intervention.
• Manage the retrofitting and ongoing support of our benches and ensure our Integration test users are supported with a fully functional and maintained test property.
• Act as the spokesperson for the lab benches and take responsibility for the quality of these valuable test assets.
• Develop automation scripts to streamline operational activities, image PCs, and flash/debug ECUs on the benches.
• Respond to operational incidents by conducting root cause analysis and implementing corrective actions to prevent future occurrences.
• Provide prompt and effective support to address issues that impact bench performance or user experience.
• Maintain detailed documentation of operational procedures, configurations, and troubleshooting guidelines to ensure consistent and efficient bench operation.
• Collaborate with technicians to facilitate bench hardware requests and assist with setup and maintenance tasks.
• Procure parts and materials as needed for bench construction and future updates.
• Work closely with peers and technicians to ensure benches are built efficiently, accurately, and on schedule.
• Follow established bench build processes and provide status updates during peer reviews and program updates.
• Propose and investigate improvements in bench design and build processes to enhance efficiency, foster continuous improvement, and support automation initiatives.
• Support infotainment test engineers from a bench build and operational perspective to ensure timely completion of infotainment model integration.
• Coordinate with all stakeholders to ensure the bench is in a high-fidelity, testable state in preparation for physical vehicle builds.
• Schedule bench testing and resolve conflicts to maintain smooth testing operations.
• Support bench testing when required, maintaining bench readiness throughout its lifecycle and ensuring it is always test-ready. Escalate unresolved issues promptly to minimize delays.

Additional Description
Your Skills & Abilities (Required Qualifications)

• Bachelor's degree in Engineering, Computer Science, or a related field
• 3+ years of automotive Test, Validation, Integration and/or Operations Engineering experience
• Experience with Vector test tools (VehicleSpy, CANalyzer)
• Experience on Vehicle Networking Protocols (CAN, LIN)
• Excellent electrical troubleshooting skills, with a hands-on approach to bench test property development and support
• Skilled in reading and interpreting vehicle electrical architecture schematics and Interface Control Documents (ICDs)
• Proficient in using and configuring both Microsoft and/or Linux operating systems
• Ability to manage multiple responsibilities simultaneously while maintaining quality and efficiency
• Results-driven individual with a strong sense of initiative and productivity
• Advanced analytical skills to address unusual and complex problem

What Will Give You a Competitive Edge (Preferred Qualifications)

• Strong understanding of General Motors' electrical architecture, wiring systems, and electronic modules
• Demonstrated experience in operations engineering, systems administration, or a similar technical role
• Experience with scripting languages such as Python, Perl, or Bash

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.
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Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
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