Software Developer Backend - Platform

About Dialogue

Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform🅫, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being. We’re firm believers that great people don’t settle on:

• Impact
• Community
• Growth
• Excellence

Feel like you can make a difference? Good news, we saved you a seat! 

Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact [email protected].

Your role as Software Developer Backend Platform

We are looking for Software Developers and Senior Software Developers (focus Backend) for 2 different teams.

About the Platform Development team

Dialogue’s Integrated Health Platform™️ supports the health and wellness of millions of people across 49,000+ organizations. We operate a reliable, highly-available, multi-tenant software architecture that powers several white-label mobile applications for our members, as well as desktop software used by our operations team to deliver care.

The Platform team’s mission is to streamline the development of these products by building and operating valuable platform technologies. These technologies aim to improve the security, reliability, and agility of the architecture and its data integrations as we continue to grow.

About the Scheduling and Forecasting Team

As Canada's leading virtual care provider, Dialogue is committed to helping millions of individuals improve their health and well-being. The Scheduling & Forecasting team powers the operational backbone that makes this possible: we build and run the systems that schedule our healthcare providers, forecast demand, and match patients with the right clinician across every Canadian jurisdiction. Our work directly influences SLAs, occupancy rates, provider workload balance, and the reduction of manual administrative effort across the company.

We'd love to hear from you if you have

• Have  3-5 years + of meaningful backend experience : services, APIs, distributed systems, and data modeling.
• Feel comfortable designing software and communicating with colleagues about your decisions and tradeoffs
• Have familiarity with event-driven architectures, or willing to learn on the job
• Have familiarity with data synchronization architectures, or willing to learn on the job
• Experience with Test-Driven Development is a plus
• Have built or contributed to automation-heavy systems, schedulers, decision engines, or domain workflows involving complex business rules.
• Are comfortable integrating optimization logic (e.g., OR-Tools/CP-SAT) or ML-driven outputs into production backend flows.
• Have experience with event-driven architectures, queues, or workflow orchestrators.
• Care deeply about correctness, reliability, and idempotency, especially in systems that modify real-world schedules.
• Are fluent in modern backend tooling: CI/CD, version control, automated tests, observability stacks, and infrastructure-as-code.
• Are comfortable working collaboratively across functions—with data scientists, data developers, DevSecOps, and operations teams.

Please note that as we serve customers across Canada, bilingualism is essential for this position. You may be required to communicate in French and English.

At Dialogue, your well-being is our priority

Taking care of others also means taking care of our team! Depending on your role and employment status, you could have access to the following benefits:

• Access to the Dialogue app and virtual mental health support for you and your family
• Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement
• 4 weeks vacation, 9 wellness days, and 1 volunteer day
• Hybrid work: 3 days/week in our Montreal or Toronto offices, excluding remote roles
• Work abroad up to 4 weeks/year
• Incentive plans, referral bonuses & RRSP matching
• Learning via Coursera, external training budget & mentorship
• Optional parental leave top-up