Software Admin Coordinator

The Software Admin Coordinator role is responsible for coordinating and supporting all aspects of the software renewal process. This includes preparing customer profiles and renewal quotes, maintaining accurate records and liaising with internal teams and customers to ensure timely renewals. The position also involves proactive follow-up on upcoming expirations, processing adjustments, and handling renewal-related inquiries and reports. The ideal candidate will be highly organized, customer-focused, and comfortable managing multiple priorities in a fast-paced environment. 
Responsibilities:

• Providing Administrative Sales Support for Software Renewals
• Prepare Software profiles for customers
• Prepare Software renewal quotes
• Collaborate with Evertz internal teams on aspects related to Software
• Update Software database in AS400 (SL02) with current and relevant information
• Follow up with customers on quotes with expired Software renewal
• Proactive follow up with Software customers that have Software expiring within 90 days
• Process requests to adjust expiry dates
• Review Annual Renewal section on new system quotes
• Collaborate with customers on Software renewal quotes (as required)
• Process monthly/weekly software summary reports from AS400/Salesweb
• Sort and process inquires to Evertz License Renewal Inbox
• Other Duties as required

Qualifications:

• College Education in related field (Business, Administration) or related experience
• Superior organizational skills, and problem-solving abilities
• Excellent verbal and written communication skills, time management skills and interpersonal skills
• Knowledge of Microsoft Excel, Word, and Outlook

What we Offer:

• Employer funded benefits program 
• Competitive total compensation package
• Work-Life Balance
• Employee assistance plan
• Employee Discount Platform 
• Career Progression 
• Casual Work Environment 
• Social Events and Sports Teams
• Onsite Counsellor 

About Us:
Evertz Microsystems (TSX:ET) is a leading global manufacturer of broadcast equipment and solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets). Evertz has expertise in delivering complete end-to-end broadcast solutions for all aspects of broadcast production including content creation, content distribution and content delivery.

Considered as an innovator by their customers, Evertz delivers cutting edge solutions that are unmatched in the industry in both hardware and software. Evertz delivers products and solutions that can be found in major broadcast facilities on every continent. Evertz’ customer base also includes telcos, satellite, cable TV, and IPTV providers.

With over 2,000 employees, that include hardware and software engineers, Evertz is one of the leaders in the broadcast industry. Evertz has a global presence with offices located in: Canada, United States, United Kingdom, Germany, United Arab Emirates, India, Hong Kong, China, Singapore, and Australia. Evertz was named one of Canada’s 50 Best Managed Companies, which recognizes excellence in Canadian-owned and Canadian-managed companies. Canada’s 50 Best Managed Companies identifies Canadian corporate success through companies focused on their core vision, creating stakeholder value and excelling in the global economy.

Evertz makes certain there is an equal employment opportunity for all employees and applicants for employment, including persons with disabilities. In compliance with AODA, Evertz will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify Human Resources upon scheduling your interview.

Thank you for considering a career with Evertz!