Site Reliability Engineer

At CI, we see a great place to work as one that is a safe place for everyone to have a voice, where people are empowered to take ownership over meaningful work, where there is an opportunity to grow through stretching themselves, where they can work on innovative products and projects, and where employees are supported and engaged in doing so. 

We stand out in the Canadian clearing broker industry by fully owning our technology stack. Our team is a tight-knit, collaborative group with a clear vision and goal. As a Site Reliability Engineer, you will be the vital link between our technology teams and internal infrastructure and information security teams, ensuring the availability of our applications and servers. You will also maintain the uptime of external connections with our introducing brokers and exchanges. Your role will involve optimizing efficiency and stability. If you possess strong infrastructure knowledge, a collaborative spirit, and a passion for quick, impactful work, we encourage you to apply.

Key Responsibilities

• Monitor application, server, database performance and troubleshoot with infrastructure any issues to ensure high availability and reliability.
• Develop and maintain automation tools to streamline file deliveries (i.e. SFTP) and reduce manual intervention.
• Collaborate with development teams to ensure new features and services are designed with reliability in mind.
• Knowledge of CI/CD pipelines to ensure smooth and efficient deployments.
• Conduct root cause analysis of incidents and implement corrective actions to prevent recurrence.
• Participate in on-call rotations to provide support for critical systems during off hours.
• Continuously improve system observability through monitoring, logging, and alerting solutions.
• Document processes, procedures, and best practices to ensure knowledge sharing and consistency.
• Create and manage CERT/PKA Key requests, coordination, and installation for CIIS applications. 
• Assist Trading team to setup new Trading sessions while coordinating with Networking team. 
• Assist with Application Migration plans when new servers are created.
• Assist with environment control (DEV, UAT, etc.) environment tracking / support / refreshes.

What You Will Bring

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Proven experience as a Site Reliability Engineer or similar role.
• Proficiency in scripting and automation using languages such as Python, PowerShell.
• Experience with monitoring and observability tools (RedGate, Dynatrace, etc.).
• Knowledge of networking and security best practices.
• Familiarity with database management and optimization.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills.

Soft Skills:

• Strong communication skills
• Excellent problem-solving abilities
• Ability to work effectively in a team environment
• High attention to detail and a proactive approach to work

Why Join Us?

• Innovative Environment: Work with modern technology in a fast-paced, dynamic industry.
• Professional Growth: Opportunities for continuous learning and career advancement.
• Collaborative Culture: Be part of a supportive team that values collaboration and innovation.
• Impactful Work: Contribute to a critical aspect of our business, ensuring our clients can trade efficiently and effectively.

CI Financial is an independent company offering global wealth management and asset management advisory services through diverse financial services firms. Since 1965, we have consistently anticipated and responded to the changing needs of investors. We are driven by a commitment to provide individuals and institutions with the highest-quality investments and advice.   Our commitment to the highest levels of performance means that whatever their position, CI employees must be comfortable in a fast-paced environment that will stretch them to tap into their highest potential.  Employees with a healthy dose of ambition, a desire to commit to a curious mindset for continuous learning, and a willingness to go the extra mile thrive at CI. 

A Supportive Environment for Success

We offer an in-office environment, competitive benefits, and a supportive workplace to help our employees thrive both personally and professionally.

WHAT WE OFFER 

• Modern HQ location within walking distance from Union Station
• Training Reimbursement
• Paid Professional Designations
• Employee Savings Plan (ESP)
• Corporate Discount Program
• Enhanced group benefits
• Parental Leave Top–up program
• Paid time off for Volunteering 

We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not confident you meet all the qualification requirements, we encourage you to apply to investigate the opportunity further.

Please submit your resume in confidence by clicking “Apply”. Only qualified candidates selected for an interview will be contacted. CI Financial Corp. and all of our affiliates (“CI”) are committed to fair and accessible employment practices and provide reasonable accommodations for persons with disabilities. If you require accommodations in order to apply for any job opportunities, require this posting in an additional format, or require accommodation at any stage of the recruitment process please contact us at accessible.recruitment@ci.com, or call 416-364-1145 ext. 4747.