Senior Workday Systems Analyst

As Extendicare continues to build and maximize our usage of HR technology assets, we are seeking a talented and eager Senior Workday Systems Analyst - Workday who is passionate about building our innovating our Workday HCM suite.

We support over 30,000 employees with a variety of complex payroll, compensation, absence and time tracking requirements to support our unionized and non-unionized employees and many collective bargaining agreements. Reporting to the Director, HR Systems & Optimization, the Senior HR Systems Analyst is responsible for solutioning, configuring, integrating and working with various stakeholders to improve our HR technology offering and increase employee experience.

This role will have visibility with senior business leaders, cross-functional managers, executive leadership and field operations that require exceptional collaboration and facilitation skills to be successful.

This position will be based at our Head Office in Markham, Ontario, with flexibility as part of our hybrid work model.

Accountabilities

• HRIS Configuration and Implementation: Configure, implement and enhance system modules as a Workday HCM SME, including ongoing improvements, to align with our collective bargaining requirements and business strategy.

• Collaboration and Process Enhancement: Collaborates with the broader Payroll, HR, IT and Finance teams for employee transactional process reviews and enhancements within Workday.

• Continuous Improvement: Continuously identifies and delivers enhancements to the everyday experience of all colleagues using Workday.

• Expertise and Contribution: Proactively upskills on product, connects to other users via Workday Community and/or user groups to share ideas and get ideas on solutioning. Critically reviewing and improving existing systems and processes contributing to a seamless self-serve colleague experience.

Responsibilities include:

• Plays a key role in developing the Workday framework, including pay groups, wage grids, earning codes, memo codes, vacation rates, and retro adjustments.

• Analyzing the downstream impacts of changes to Workday HCM on other modules, business processes, reports, calculated fields, and security, and documenting the findings in a task tracker.

• Configuring Workday and identifying opportunities to enhance and simplify HCM operations through automation and process improvements.

• Completes technical specifications document, test scenarios, test results, training and process documentation for changes.

• Preparing documentation and participating in internal Change Advisory Board (CAB) meetings to obtain approval for changes.

• Developing change documents and conducting knowledge transfers to Tier 2 support.

• Collaborating with key stakeholders to address business challenges and labor relations changes that impact all areas of HCM.

• Supporting system upgrades, new releases, testing, validation, and overall performance analysis.

• Providing recommendations on upcoming release features that can be leveraged for improvements.

• Ensuring data integrity within Workday and related systems through audits and analyses.

• Addressing escalated ServiceNow tickets and resolved them promptly.

• Contributing to the shared knowledge base in ServiceNow.

• Collaborating with functional leads and stakeholders on Workday development and enhancement projects, translating business requirements into technical requirements and implementing scalable solutions.

Qualifications

• Bachelor's degree in business information system/human resources or related field

• Minimum of 5 years of HRIS experience in Workday; Core HCM, Compensation, Absence, Payroll and Time Tracking modules

• Demonstrated experience with Workday payroll for unionized employees, complex collective agreements and configurations (Counters, Wage Progression, Seniority, etc.)

• Advanced Excel experience utilizing advanced formulas and functionality

• Strong understanding of HR operations

• Strong experience troubleshooting end user and systems interface issues and HRIS

• Excellent research and problem-solving skills

• High level of confidentiality and diplomacy required

• Demonstrate the qualities of a self-starter and one who follows through on projects start to finish

• Strong customer service skills and the ability to work well and collaborate in team environment

• Exceptional time management, project planning, and communication skills, both verbal & written

• Workday payroll certification would be an asset.

What Extendicare has to offer:

At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect:

• Continuous mentorship, support for life-long learning and growth opportunities

• Opportunities for advancement and career growth within the organization

• A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.

• Employee Family Assistance Program.

• Robust benefits package.

Extendicare is a leading provider of care and services for seniors throughout Canada. Through our network 123 owned and operated long-term care homes, as well as our home health care operations serving more than 10,000 patients annually, we provide people with the care they need wherever they call home. Our qualified and highly trained workforce of 22,000 individuals are united by a dedication to quality care and by our vision for a future where everyone in Canada has access to the care and support they need to live their best lives.

#ExtendicareHR
#Hybrid

Time Type:

Full time

Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.