Senior UX Product Designer

THE ROLE: Senior UX Product Designer

ABOUT YOU

You’re a Senior UX/Product Designer who thinks in systems and owns complex experiences end‑to‑end. You care deeply about understanding customers and are fluent in both qualitative and quantitative research methods. You have strong experience in B2B & B2C SaaS or other complex web & mobile applications, simplifying dense workflows into intuitive experiences. You communicate clearly with technical and non‑technical stakeholders and can explain the business impact of your design decisions. You’re proactive, resourceful, and comfortable working in an evolving environment with a strong growth mindset.

WHAT YOU’LL DO

• Lead discovery and validation through interviews, surveys, prototype testing, and usage analysis.
• Own usability testing end to end: plan, run, synthesize, and translate findings into decisions the team can execute.
• Design holistic user journeys and information architecture across the Caregiver experience.
• Translate customer and business goals into flows, wireframes, high-fidelity UI, and detailed specs in Figma.
• Partner closely with Product and Engineering to scope work, resolve edge cases, and ensure high-quality implementation.
• Use analytics and qualitative insights to iterate and measure impact on activation, adoption, retention, and trust.

WHAT YOU’LL NEED (CORE)

• 5+ years of UX/product design experience, including meaningful work on complex web and mobile applications (ideally B2B SaaS).
• A portfolio that shows your process: research, exploration, iterations, trade-offs, and outcomes.
• Hands-on experience running user research and usability testing and turning insights into strong designs.
• Strong interaction design and information architecture skills for modeling complex flows.
• Ability to influence with clear rationale and tie design work to measurable results.
• Expert proficiency in Figma (design + prototyping) and Jira (design work, tickets, engineering collaboration) with strong written/verbal communication.

NICE TO HAVE

• Familiarity with the eldercare either through prior work or personal experience.
• Close collaboration with data science, research, or analytics teams.
• Experience mentoring other designers or helping mature design practices in a growing team.

Don’t tick every box? If you’re excited about the role and believe you can grow into it, we still want to hear from you.

WHY COGNITIVE SYSTEMS?

We are always on the lookout for bright, highly motivated, high-performing, kind, and curious people to join our team. We foster an open and agile environment where creative thinking leads to groundbreaking achievements and innovations.

We promote a healthy work-life balance in a flexible work setting. We offer competitive salaries, an excellent extended health benefits plan, 5 weeks of paid annual time off, a fitness and wellness credit, and even a free catered lunch in-office every day! Most importantly, we are committed to creating the most innovative and impactful technology that people will love.

ABOUT US

Caregiver by Cognitive brings an ambient layer of awareness to the connected home, supporting those aging-in-place with greater safety, independence, and peace of mind.

Led by founders with deep expertise in silicon design, radio frequency technology, and WiFi sensing, Cognitive Systems has built the strongest patent portfolio in motion intelligence. Caregiver brings that foundation to the aging-in-place market as a practical, deployable solution, turning passive signals into meaningful insights on daily living patterns, including activity, sleep, and unexpected inactivity. Built for real-world rollout, Caregiver supports both turnkey applications and API-based integrations, enabling in-home care organizations to move beyond traditional emergency response. The platform is easy to install, scales across large customer bases, and adapts to both informal and professional caregiving environments, helping providers stay connected and act with confidence, even when they can’t be physically present.

Cognitive Systems Corp. is committed to fostering a fair, inclusive, and respectful workplace. We are an equal opportunity employer and consider all qualified applicants without regard to race, colour, ancestry, place of origin, citizenship, creed/religion, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, veteran status, or any other characteristic protected by applicable law.

We believe diverse perspectives and lived experiences strengthen our work and help us better serve our customers and communities.

Accessibility and accommodations: If you require an accommodation at any stage of the recruitment process, please email [email protected]. A member of our team will respond, and any information shared regarding accommodation needs will be handled confidentially.