At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
The Senior User Experience Designer is responsible for leading efforts to apply knowledge of human capabilities, technology, and industry design best practices to create user interfaces for complex, strategic initiatives. As a Senior User Experience Designer, you will drive strong cross-functional collaboration, interpersonal relationships, and business outcomes in service of Allstate customers.Key ResponsibilitiesIndependently designs user experiences for highly complex products, managing associated costs and Design methods.
Directs and mentors designers in both design and research.
Develops innovative solutions and systems to support strategic business unit objectives using human-centered design methods.
Possesses in-depth knowledge of User Experience (UX), Customer Experience (CX), and technical standards. Can apply those standards to achieve business results while keeping up with industry trends.
Applies in-depth knowledge of the business to enhance business operations across the enterprise.
Oversees the UX design process across multi-disciplinary teams, educating UX designers on collaborating with other disciplines.
Models how to use human-centered design approaches to frame problems, uncover patterns, discover opportunities, and visualize concepts.
Determines and coordinates work priorities and timelines within a program area; communicates delivery dates.
Leads UX strategy using deliverables such as wireframes, flow diagrams, storyboards, and prototypes.
Uses experience, design methods and judgment to make decisions that may be based on partial information and leads discussions to reconcile trade-offs between design and business requirements.
Fosters a team environment, builds consensus and cross-functional relationships between teams.
Collaborates within product teams to assess and prioritize opportunities, constraints, and features, while advocating for the end user.
Clearly articulates a UX point-of-view, considering the perspective of all related parties and aligns the team on a path forward.
Plans and conducts user research to inform design decisions, selecting appropriate qualitative and quantitative methods to support business and product goals.
Plans and conducts research to inform prioritization of the most impactful work to be done including desirability, usability and iterative-benchmarking evaluations.
Translates research findings into clear, actionable insights that inform experience strategy, design solutions, and prioritization.
Elevates UX research processes within their area and advocates for the value of integrated UX research practices with technology and business stakeholders.
Experience with complex transactional business models
Excellent communication, organization, and time management skills
Expert in design programs such as Adobe, Figma, Mural, and MS office suite
Solid knowledge of HTML and CSS and the ability to produce prototypes
• 5 or more years of experience (Preferred)
Supervisory Responsibilities• This job does not have supervisory duties.
Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.
#LI-JP1Skills
Cascading Style Sheets (CSS), Figma, Hyper Text Markup Language (HTML), User Experience (UX) DesignCompensation
Compensation offered for this role is 98,100.00 - 167,850.00 annually and is based on experience and qualifications.The candidate(s) offered this position will be required to submit to a background investigation.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
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It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
