eBay Logo

eBay

Senior Technical Program Manager

Posted Yesterday
Be an Early Applicant
In-Office
Toronto, ON
Senior level
In-Office
Toronto, ON
Senior level
Lead large cross-domain engineering programs to improve developer velocity, drive migrations and platform modernization, remediate technical debt, run rescue operations for high-risk programs, and measure impact via dashboards and metrics.
The summary above was generated by AI

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the Role & Team

As a member of the Engineering Excellence team within the Buyer & Community Engineering organization, you will take on a senior, hands-on role. You will collaborate with the Engineering Excellence lead and senior engineering, product, and platform participants to convert engineering strategy into repeatable program actions. The role typically covers large cross-domain programs involving tens to hundreds of engineers. Interaction with senior and executive team members is frequent.

What you will accomplish

Engineering Excellence

Influence, promote, and embody an engineering culture that is passionate about driving continuous, meaningful improvements. These improvements focus on efficiency, execution, and processes. They deliver positive impact that is measurable, repeatable, and sustained.

Dev ergonomics & velocity

Lead initiatives that reduce developer friction (tooling adoption, dev workflow improvements, build time optimization) and that measurably improve engineering velocity. Run pilots, measure impact, and scale successful approaches.

Essential engineering & migrations

Drive essential engineering programs such as critical migrations (API, DB, Apps), mandatory periodic system upgrades, and platform modernization efforts. Coordinate with platform and application teams to remove blockers and complete migrations that unlock long-term velocity gains and reliability.

Technical debt, cleanup & architecture hygiene

Own targeted tech-debt remediation (dead-code cleanup, deprecations) and run architecture workshops and ADRs where deadlines, scope or build ambiguity are slowing teams. Translate architecture outcomes into executable remediation plans.

Program rescue, handling blocking issues & unblocking

Act as the lead unblocking operator for high-risk programs: triage issues, marshal cross-functional resources, run remediation sprints and codify repeatable rescue patterns so problems don’t recur. Maintain and operate blocking lists and critical issue playbooks.

Cross-domain coordination & reviews

Run Engineering Excellence reviews and regular initiative readouts (boulders) that align L1/L2 owners on quality and velocity priorities. Ensure initiative owners track measurable benchmarks and that progress is visible and acted upon.

Measurement & Impact

Define success metrics (velocity, quality, SLO attainment, build/test savings) and own dashboards that show improvement over time. Use data to prioritize engineering-excellence investments and to demonstrate value.

What you will bring

Experience: ~8+ years running technical programs with a strong bias for engineering execution and delivery. Prior work leading reliability, migrations, dev-ergonomics, or similar engineering-excellence programs is strongly preferred.

Technical proficiency: Comfortable reading system builds, understanding technical tradeoffs and dependencies, and owning technically complex remediation or migration work. You will frequently coordinate with architects and senior engineers.

Operational rigor: Demonstrated track record owning incident/alerting improvements, CI/CD/test pipeline improvements, or tech-debt programs with measurable impact.

Cross-functional influence: Able to mobilize engineers, platform teams, SRE, and product partners to deliver cross-domain technical outcomes. Strong judgment in handling blocking issues and collaborating with interested parties.

Data & tooling: Strong with dashboards and analysis (Sheets/Excel, Looker/Tableau, SQL preferred). Familiar with tooling around build systems, CI/CD, test instrumentation, and release tracking (JIRA/Confluence).

Behavioral: Pragmatic, hands-on operator who turns strategy into concrete remediation plans; excellent at execution, follow-through and “say/do” integrity.

Education: BS/MS in CS, Engineering, or equivalent experience preferred.

Additional Details

This job posting relates to an existing vacancy within eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility.


We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center, and AI Hiring Guidelines.

Top Skills

APIs
Build Systems
Ci/Cd
Confluence
Databases
Excel
Google Sheets
JIRA
Looker
Release Tracking
SQL
Tableau
Test Instrumentation

Similar Jobs

2 Days Ago
Easy Apply
In-Office
Ottawa, ON, CAN
Easy Apply
Senior level
Senior level
Other
Lead complex, cross-functional technical programs from inception to launch. Build and maintain dashboards for project health (JQL/Sheets/Tableau), manage workstreams in Jira/Confluence, resolve technical dependencies with engineering leads, and refine agile delivery practices to ensure predictable, high-quality software delivery.
Top Skills: Jira,Confluence,Atlassian,Jql,Google Sheets,Tableau
Yesterday
In-Office
Toronto, ON, CAN
Senior level
Senior level
Big Data • Cloud • Digital Media • Machine Learning • Mobile • Software • Industrial
The Senior Technical Program Manager ensures successful program delivery through strategic alignment, risk management, and collaboration across teams, driving initiatives to meet business outcomes.
Top Skills: Agile MethodologiesAWSAzureGCPTechnical Tools For Scaling Programs
14 Days Ago
In-Office
Toronto, ON, CAN
Senior level
Senior level
Big Data • Cloud • Digital Media • Machine Learning • Mobile • Software • Industrial
The Senior Technical Program Manager leads complex programs, ensuring alignment across teams, driving project execution, managing risks, and improving processes. Key responsibilities include stakeholder management, delivery planning, and facilitating team collaboration to achieve business goals.
Top Skills: APIsAWSAzureGCP

What you need to know about the Toronto Tech Scene

Although home to some of the biggest names in tech, including Google, Microsoft and Amazon, Toronto has established itself as one of the largest startup ecosystems in the world. And with over 2,000 startups — more than 30 percent of the country's total startups — Toronto continues to attract new businesses. Be it helping entrepreneurs manage their finances, simplifying business operations by automating payroll or assisting pharmaceutical companies in launching new drugs, the city's tech scene is just getting started.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account