Senior Technical Manager, Robotic Process Automation & Intelligent Automation (AI/RPA)

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Please note this role is Hybrid (2 days/week work in office). Out of province candidates should consider relocating. This role is not Remote or Virtual.

BMO US Banking is seeking a senior technology leader to define and lead the Intelligent Automation strategy, driving scaled adoption of RPA and Intelligent Automation across core banking, wealth, and operations platforms.

This role will be accountable for end‑to‑end ownership of intelligent automation, evolving from traditional RPA alongside AI‑augmented and agent‑based workflows, delivering measurable business outcomes while ensuring strong governance consistent with BMO’s standards.

Key Responsibilities:

Strategy & Leadership

• Define and execute the Intelligent Automation strategy for US Banking, aligning RPA, GenAI, and Agentic AI to business priorities and modernization roadmaps.
• Support automation from rule‑based RPA to intelligent workflows, leveraging UiPath Autopilot, AI Agents, and AWS AI services.
• Act as a senior technology partner to business, operations, risk, compliance, and enterprise architecture teams.

Intelligent Automation & RPA

• Lead enterprise adoption of UiPath including:
• Studio, Orchestrator, and Automation Hub
• Intelligent Document Processing (IDP)
• Communication Mining
• UiPath Autopilot & Agentic AI
• Oversee RPA operating model, intake, prioritization, and delivery governance across multiple portfolios.
• Ensure automation solutions integrate seamlessly with core banking platforms, APIs, and cloud services.
• Exposure to AWS AI/ML models for document understanding, classification, summarization, and decision support.
• Exposure to Copilot technologies (e.g., GitHub Copilot, business Copilots) to accelerate developer productivity and business workflows.
• Exposure to human‑in‑the‑loop automation patterns to balance efficiency, accuracy, and regulatory expectations.

Delivery & Value Realization

• Own measurable outcomes including productivity gains, cost savings, risk reduction, and improved client/advisor experience.
• Scale automation across high‑volume, document‑heavy, and exception‑driven processes in servicing, onboarding, KYC, and operations.
• Build and mentor high‑performing teams of automation engineers, AI developers, and platform specialists.

Required Qualifications:

Experience

• 12+ years in technology leadership roles (people manager) with deep experience in RPA and Intelligent Automation.
• Extensive hands‑on and leadership experience with UiPath, including IDP, Communication Mining, and Agentic Automation.
• experience implementing intelligent automation within regulated industries (banking/financial services strongly preferred).
• Knowledge of AWS AI/ML services and cloud‑native architectures.
• Knowledge of GenAI and Copilot‑based solutions.

Technical & Domain Expertise

• RPA, Intelligent Automation, and AI architecture
• Agent‑based and event‑driven automation models
• API‑based system integration
• Data privacy, AI risk, and regulatory compliance

Leadership & Influence

• Ability to operate at executive level, influencing senior business and technology stakeholders.
• Strong communication skills translating complex Intelligent automation concepts into business value.
• Experience leading multi‑disciplinary teams in large, matrixed organizations.

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.