System Canada Technologies Logo

System Canada Technologies

Senior Technical Business Analyst

Posted 5 Hours Ago
Be an Early Applicant
In-Office
Toronto, ON, CAN
Senior level
In-Office
Toronto, ON, CAN
Senior level
Lead technical business analysis and specification authoring for banking contact center systems; develop RPG/CL code on iSeries (AS/400), define job schedules, manage issues, coordinate SIT/UAT, and follow SDLC.
The summary above was generated by AI
Company Description

System Canada resources have a broad range of skills in different technologies. The large skill-set has been made possible by a conscious focus on strengthening our skills base. Every person selected for our team brings something new, something that adds to our offerings. We learn continuously, both on the job and through formal training programs.

Job Description

Complete Duties

  Understand business requirements, Uses Cases and functional specifications·        

Create Technical Specification documents·        

Identify and analyze issues and discuss them with business for resolutions.·      

  Build the RPG/CLE codes as per the technical specification.·       

 Review the unit test cases. Coordinate for SIT and UAT with respective teams. ·        

Define the jobs in iSeries Advanced job scheduler.    ·      

  Reviews, analyzes, and creates detailed documentation of business systems and user needs, including workflow, program functions, and steps required to develop or modify computer programs·       

 Maintaining the issues/queries log and coordinate with testing team.·        

Follow the SDLC process established in the organization and create and maintain all relevant requirements artifacts

Skills Required

Should have atleast 10+ years as a Technical Business Analyst.      

Atleast 3+ years of experience as a BA in Contact Center area.      

Should have development experience in iSeries using RPG/400, RPGLE, CL/400, and CLLE programming.         

 Good to have knowledge of Mainframes for checking the datasets which would be transferred to AS-400 instance.·        

Must be able to fix the issues in IST/UAT production within the defined time.·       

 Must possess good knowledge & hands on experience in banking domain in the areas of retail banking and credit cards.Very good written and oral communication skills, stakeholder interaction skills, self motivated and proactive.

Similar Jobs

10 Days Ago
In-Office
Toronto, ON, CAN
Senior level
Senior level
Fintech • Financial Services
Lead business-to-technology translation for member-portal APIs and data flows. Define API contracts, data lineage, payloads, validation, error handling, and acceptance criteria. Identify data risks, ambiguity, and downstream impacts. Collaborate with product, architects, engineers, QA, privacy, and operations to ensure auditability, compliance, and production readiness for DISP orchestration and integration workstreams.
Top Skills: APIsAzure Devops (Ado)Backend-For-Frontend (Bff)CachingContentfulData ModelingPythonReactSQL
An Hour Ago
Hybrid
Toronto, ON, CAN
Senior level
Senior level
Gaming • Information Technology • Mobile • Software
Serve as functional architect and strategic lead for JD Edwards E1 (9.2): design and configure Distribution (Inventory, Sales Order Management & Fulfillment), own JDE EDI and 3PL integrations, translate business needs into functional specs, oversee development/regression testing, and act as tier‑3 escalation for complex production issues.
Top Skills: 1803Pl Integration810846856888)940943944947BsfnE1 Web PagesEdi (850Jd Edwards Enterpriseone 9.2Jd Edwards OrchestratorJde Edi (F47)NerServicenowUdos
An Hour Ago
Hybrid
Toronto, ON, CAN
Senior level
Senior level
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Lead go-to-market strategy and commercialization for Advanced Analytics and AI products in North America. Drive product launches, cross-functional alignment, market research, customer feedback analysis, training, and post-launch performance monitoring to grow the portfolio and support sales and client teams.
Top Skills: Advanced AnalyticsAIExcelPayments TechnologyPowerPoint

What you need to know about the Toronto Tech Scene

Although home to some of the biggest names in tech, including Google, Microsoft and Amazon, Toronto has established itself as one of the largest startup ecosystems in the world. And with over 2,000 startups — more than 30 percent of the country's total startups — Toronto continues to attract new businesses. Be it helping entrepreneurs manage their finances, simplifying business operations by automating payroll or assisting pharmaceutical companies in launching new drugs, the city's tech scene is just getting started.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account