At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.
Reporting to the Senior Manager, the Senior System Engineer will provide support of Finastra’s Cornerstone products from a system and technological standpoint.
Responsibilities & Deliverables:
Your deliverables as a Senior Systems Engineer will include, but are not limited to, the following:
Support of Unix, and Windows systems and the applications that run on them.
Support the resolution of vulnerabilities and system monitoring
Provide professional application and technical support of Finastra Cornerstone products
Involvement in assigned projects, throughout the release life cycle, to ensure the implementation is successful
Work collaboratively with Finastra technical groups for connectivity to various interfaces/applications
Interacts with internal stakeholders to support product releases and/or resolve application issues.
Follow procedures as it relates to Change management and escalations.
Participate in on-call rotation
Work assigned tickets through the full case management life cycle
Other duties and projects assigned.
Required Experience:
Experience with IBM Datapower, Unix, and Windows operating systems.
Experience with Qualys, Grafana, Site 24x7, Sendgrid, and Service Now applications.
Experience with basic network troubleshooting
Proficiency with Microsoft Office applications.
Ability to provide solutions to a variety of technical problems of moderate scope and complexity independently.
Strong technical, analytical, and development skills.
Effective verbal and written communication skills
Ability to work independently or within a team environment and handle multiple projects simultaneously.
As part of our hiring process, we may use artificial intelligence (AI) technology to help screen and shortlist applications. All final hiring decisions are made by our recruitment team.
Compensation: 90-105k
We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we stand for:
Flexibility: Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave.
Well‑being: Access confidential one‑to‑one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive—inside and outside of work.
Health & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.*
Sustainability: Paid time off for volunteering and donation‑matching opportunities to support causes that matter to you.
Inclusion: Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra—open to everyone who wants to participate and contribute.
Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.
Recognition: Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working.
*Specific benefits may vary by location.
At Finastra, each individual is unique—bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves.
Be unique. Be exceptional. Help us make a difference at Finastra.
Finastra is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). We will accommodate applicants' needs upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received related to accommodation will be addressed confidentially.
