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Responsibilities
- Review survey questionnaires and formulate recommendations to ensure efficient programming and optimal data layout.
- Coordinate and consult with Data Processing Team on how to best structure the survey for efficient data delivery and tabulations.
- Provide post-delivery support.
- Interact with other Survey Programmers, Data processors, QA, PM's, sales regarding programming and technical requirements of the project.
- Conduct quality control checks to ensure error-free deliverables.
- Consistently program surveys accurately following client specifications.
- Ensure completion of projects by the established deadline and/or notify appropriate staff with alternate plans when necessary.
- Is able to handle complex projects independently and join client calls on request basis.
- Train and mentor team members on new products and services.
- Possibly take over the team when the Team Lead is OOO.
Experience and Qualifications
- Experience in programming custom exercises (MaxDiff, CJ, WW, GG, Trade-off, shelf etc.)
- Able to work on multi-level custom LF priority allocations or custom segmentations/algorithms without supervision or assistance
- At least 4 yrs. experience in survey programming or equivalent
Knowledge & Skill
- Experience working with MS Office tools (word, excel, powerpoint).
- Advanced knowledge of JavaScript and jQuery.
- Knowledge of SQL, HTML, CSS, JavaScript and python.
- Experience programming with ConfirmIt, Decipher, CMIX or any programming tool
- Experience working as a survey programmer
- Expert in the R&D library and tools implementation. Tools debug and amendments via JS/CSS.
- Has strong customer centric skills and can take on escalation calls independently
At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process.
Dynata is also an affirmative action employer OE/Minority/Female/Veteran/Disabled/Sex/Sexual Orientation/Gender Identity or Expression/Race/Color/National Origin/Age/Religion/Genetic Information/Marital Status/Height/Weight or any other legally protected category defined by applicable federal state or local laws and ordinances, so as to further the principles of equal employment opportunity.
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