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Mastercard

Senior Specialist, Product Management

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Toronto, ON
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Toronto, ON

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Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Specialist, Product Management

Mastercard’s Services team is responsible for safeguarding trust in payments, both now and in the future. We ensure that transactions and interactions are safe, simple and smart. The Card & Payment Ecosystem Security organization within Services is responsible for developing and managing cybersecurity solutions that help build trust in the Mastercard ecosystem while increasing Mastercard’s posture as a leader in the cybersecurity industry.
As the Manager of Product Management, you'll have ownership over core functionality of our cybersecurity products, guiding them from concept to launch. You'll shape the product vision, strategy, and execution, creating roadmaps, sparking new ideas, and bringing solutions to market that safeguard the payment ecosystem.
Your expertise in product management will be key to working seamlessly with both internal and external teams to deliver top-notch, profitable products. With your deep understanding of fraud and cybersecurity, you'll help develop products that assess and mitigate risks for Mastercard's core customers.
We're looking for someone curious, thoughtful, and analytical, with a passion for payments, fraud prevention, and enhancing the customer experience.
Role:
• Take part in the rapid evolution of your products and ensure that our rich value proposition is fully delivered
• Take a data-driven approach to product enhancements, identifying opportunity areas and contributing to the product roadmap, prioritizing work to deliver against key areas of focus
• Understand the Software Development Lifecycle and surface any barriers or obstacles to deliver capabilities on time and budget
• Leverage data & dashboards to quickly identify Product performance challenges, making recommendations on proposed action plans
• Establish and maintain strong two-way communications with our go-to-market teams, customers and partners
• Support the evaluation, piloting and launch of new capabilities for your products;
• Monitor and assess risk of both existing and emerging competitive solutions, seeking to differentiate core capabilities, features and functions to ensure consistent competitive advantage in the marketplace
• Incorporate an understanding of the broader payments ecosystem into ongoing product management (e.g. regulatory, legal, technology, competitive, technology environment etc.)
All About You:
Customer Focus: You understand customer needs and pain points related to cybersecurity and can translate these insights into product features that enhance security and user experience.
Go-To-Market Expertise: You have experience in developing and executing go-to-market strategies, ensuring successful product launches and market adoption.
Analytical Skills: You excel at analyzing market data, customer feedback, and the competitive landscape to identify opportunities and make data-driven decisions.
Communication Skills: You have strong verbal and written communication skills, enabling you to convey complex technical concepts to non-technical stakeholders and collaborate effectively with various teams.
Problem-Solving Abilities: You're adept at identifying problems, developing solutions, and implementing them efficiently, which is crucial for addressing security vulnerabilities and improving product performance.
Industry Knowledge: You're well-versed in the cybersecurity industry, keeping up with current trends, regulatory requirements, and best practices to make informed decisions and stay ahead of emerging threats.
Product Development Experience: You bring proven experience in product management, especially in software development. You're skilled in product lifecycle management, agile methodologies, and collaborating with cross-functional teams.
#securitysolutions

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.




Mastercard Toronto, Ontario, CAN Office

121 Bloor Street East, Toronto, Ontario, Canada, M4W 3M5

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