Summary
The Wikimedia Foundation is looking for a contract Senior Social Media Project Manager for the Communications department of the Wikimedia Foundation. The Senior Social Media Project Manager will support the Communications department’s social media strategy and annual plan, while also providing project management support for broader communications initiatives as needed.
Reporting to the Director, Communications Programs and working closely with the Senior Marketing Manager, Social Platforms, this role will coordinate cross-functional social media initiatives, manage project workflows, ensure campaigns and content are delivered on time, within scope, and aligned with organizational priorities. The role will serve as a central point of coordination across social media, creators, creative, content, design, marketing, and analytics teams—facilitating collaboration, managing dependencies, maintaining project momentum, and helping teams extend their capacity to deliver effective communications work.
This is a one year remote contract position working with colleagues across the US, the UK, Europe, Africa, Asia, and Southeast Asia.
Timezone location requirement: UTC -6/-5 to UTC -3
Key Responsibilities:
- Partner with the Senior Marketing Manager Social Platforms to plan and execute evergreen social media initiatives, social media campaigns, strategic initiatives, and related communications projects.
- Manage multiple concurrent projects, establishing scope, timelines, milestones, deliverables, roles, dependencies, and communication plans.
- Coordinate cross-functional teams across social media, creators, content, creative, design, video, community, PR, marketing, analytics, and external partners.
- Lead project kickoffs, status meetings, stakeholder check-ins, and retrospectives to maintain alignment, accountability, and momentum.
- Build and manage project workflows in Asana, tracking deliverables, dependencies, resources, risks, and changing priorities across distributed teams using Google workspace.
- Proactively identify and resolve roadblocks, resource constraints, and scope changes, escalating critical issues and helping teams develop practical solutions.
- Partner with leadership and stakeholders to prioritize initiatives, align resources and timelines, and connect project work to broader communications and organizational goals.
- Support content and campaign workflows from development through review, approval, and publication, ensuring work stays on schedule and within scope.
- Develop project documentation, processes, dashboards, and reporting that provide visibility into project health, progress, and campaign performance.
- Foster effective collaboration across time zones by establishing clear communication practices, team norms, decision-making processes, and expectations.
- Build trusted relationships across teams, influencing without direct authority and fostering accountability, inclusion, and shared ownership.
- Lead retrospectives and implement process improvements that reduce bottlenecks, strengthen team effectiveness, and improve project delivery.
Core competencies
- Project management + coordination
- Cross-functional + team collaboration
- Workflow + process management
- Stakeholder management
- Social media + campaign operations
- Prioritization + resource management
- Risk + dependencies management
- Communication + facilitation
- Process documentation
Skills and experience:
- 4+ years of experience in social media project management or similar role
- 2+ years of experience working remotely with a distributed team
- Experience using Asana, our project management software, and the Google suite
- Strong project management skills: prioritization, organization, planning, time management, stakeholder management, facilitation, problem solving, and decision-making
- Familiarity and comfort with different communication styles, experience with various cultures and projects crossing multiple time zones
- Ability to anticipate risks, build relationships and trust, influence without authority, and effectively enforce accountability
- Dependable and flexible interpersonal communications skills
- Experience and comfort with ambiguity
Qualities that are important to us as a team
- Mission driven—belief in the Wikimedia mission.
- Openness and curiosity—interest in working on new and interesting communications problems in complex, public, and collaborative ways.
- Team-oriented—naturally inclined toward collaboration and the belief that success includes everyone.
- Intentionally inclusive—motivated by high standards, reflecting the values related to participation, equity, and diversity in global movements.
- Resilience—commitment to working positively toward outcomes, willingness to change course when warranted.
- Creativity—thoughtfulness in complex situations, appreciation of creative mentalities, work patterns, and approaches.
Additionally, we’d really like it if you have:
- Experience working in an international organization with a distributed workforce
- Fluency in languages in addition to English
- Non-profit experience
The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely. We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive.
The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive donations from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.
As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.
The Wikimedia Foundation is a remote-first organization with staff members including contractors based 40+ countries*. Salaries at the Wikimedia Foundation are set in a way that is competitive, equitable, and consistent with our values and culture. The anticipated annual pay range of this position for applicants based within the United States is US$91,435 to US$140,810 with multiple individualized factors, including cost of living in the location, being the determinants of the offered pay. For applicants located outside of the US, the pay range will be adjusted to the country of hire. We neither ask for nor take into consideration the salary history of applicants. The compensation for a successful applicant will be based on their skills, experience and location.
*Please note that we are currently able to hire in the following:
US States: Arizona, California, Colorado, Connecticut, District of Columbia*, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico*, Rhode Island, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming (*US Territory or Federal District)
Countries: Brazil, Canada, Colombia, France, Germany, Ghana, India, Indonesia, Italy, Kenya*, Mexico, Morocco, Netherlands, Poland, Singapore*, South Africa, Spain, Switzerland and the United Kingdom. Our non-US employees are hired through a local third party Employer of Record (EOR) and must have current work authorization in their location. (*citizens/permanent residents only)
We periodically review this list to streamline to ensure alignment with our hiring requirements.
All applicants can reach out to their recruiter to understand more about the specific pay range for their location during the interview process.
If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at [email protected] or +1 (415) 839-6885.
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