Job Summary
Job Description
What is the opportunity?
This role will be responsible for the development, implementation, and support of Site Reliability Engineering (SRE) solutions for applications supported by the Digital Branch SRE organization. As the Engineering arm of the Digital Branch SRE organization, this team will work collaboratively with the Delivery arm of the same organization and any other IT partners required to succeed in its mandate. The incumbent will need intermediate knowledge and experience working in an application development and/or technology operations organization. Perform production support role and partner with the SRE Delivery team in incident management and problem management.
What will you do?
- Participate in code and non-functional (performance, security, maintainability, compliance, change management) reviews of all production-bound SRE solutions
- Drive transformation by continuously looking for ways to automate existing processes
- Track, audit, monitor, and implement technical work streams
- Act as portfolio SME (Subject Matter Expert) – understand & document common components, core functionalities, and infrastructure of supported applications
- Be an escalation point in the on-call rotation, and support our maintenance, scheduled work, support and release deployment requirements
- Drive in incident management and problem management for applications in scope and RCA Action items fulfillment/ownership
- Focus on Continuous improvement and technical standards – Drive improvements in productivity, monitoring, tooling, and best practices
- Manage technology currency (server patching, certificate renewal, compliance, etc.) with a keen eye on automating opportunities
- In this role, you will communicate and interact frequently with RBC partners and/or employees located across Canada and/or worldwide.
What do you need to succeed?
Must have:
- Intermediate knowledge of industry practices, with a focus on SRE
- Intermediate experience in a variety of environments (Cloud, Linux/Unix/Windows and services/APIs, databases)
- Excellent communication skills, direct style.
- Effective negotiation skills, stakeholder management
- Ability to influence the squad at an SRE level
- Hands-on experience in a variety of SRE languages and tools (Ansible, Dynatrace Managed, Moog, PagerDuty, ServiceNow, GitHub, Slack, Elastic, Logstash, Kibana, Blue Prism, Catch Point)
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Flexible work/life balance options
- Opportunities to do challenging work
- Opportunities to take on progressively greater accountabilities
#LI-Hybrid
#LI-POST
#TechPJ
Job Skills
Agile Methodology, Application Infrastructure, Group Problem Solving, IT Automation, IT Monitoring, Operations Support, Production Support, Software Development Life Cycle (SDLC), Software Engineering, Software Product Technical Knowledge, System Applications, Systems Software
Additional Job Details
Address:
1 PLACE VILLE MARIE:MONTRÉAL
City:
MONTRÉAL
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
TECHNOLOGY AND OPERATIONS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2024-12-19
Application Deadline:
2025-01-31
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Top Skills
RBC Toronto, Ontario, CAN Office
200 Bay Street, Toronto, Ontario, Canada, M5J 2J5
