Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
The role will be responsible for the full recruitment lifecycle for Director-level positions across the organization. This includes identifying, engaging, and recruiting both internal and external candidates to support the company’s growth and talent strategies. The role requires close collaboration with hiring managers, and senior leadership to develop a comprehensive hiring plan, align on job requirements, and create a robust pipeline of qualified candidates. Additionally, this role will ensure all recruitment processes are executed efficiently and professionally.
Responsibilities:
Recruitment Strategy & Planning:
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Partner with senior leadership and hiring managers to understand current and future Director-level hiring needs.
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Develop and execute sourcing strategies for each Director-level role, leveraging industry networks, job boards, and professional organizations.
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Build and maintain a talent pipeline of qualified candidates for critical roles, including passive candidates and internal talent pools.
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Candidate Sourcing & Outreach
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Utilize diverse sourcing channels, including networking events, industry groups, and social media, to identify potential candidates.
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Actively promote and represent Kyndryl’s brand and values to attract top talent.
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Engage and screen candidates to evaluate fit for the position, culture, and leadership potential.
Stakeholder Management & Coordination:
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Collaborate with hiring managers and Leaders to define role requirements and alignment with business goals.
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Schedule and coordinate interviews across multiple stakeholders, ensuring a smooth and professional experience for all candidates.
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Facilitate ongoing communication with hiring teams to provide updates, feedback, and candidate evaluations throughout the hiring process.
Interview & Assessment Process:
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Organize and manage interview logistics, including preparing candidate materials and coordinating feedback sessions with interview panels.
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Develop and manage candidate assessments, including technical and behavioral evaluations where appropriate.
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Conduct initial screening interviews and provide insights on candidates’ alignment with both job-specific competencies and cultural fit.
Candidate Experience & Communication:
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Ensure an exceptional candidate experience through clear, consistent, and timely communication.
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Guide candidates through the interview and selection process, including internal candidates applying for Director-level roles.
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Oversee post-interview debriefs and provide feedback to candidates in a respectful and constructive manner.
Data & Process Optimization:
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Ensure that our Workday System of Record is accurate and updated to enable good quality reporting and Management Information.
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Track and report recruitment metrics to measure the effectiveness of sourcing and hiring processes for Director-level roles.
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Analyze recruitment data to improve sourcing strategies, interview processes, and candidate experiences.
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Continuously improve internal hiring processes and leverage tools to streamline recruiting operations.
Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior Administrator to Architect. We have training and upskilling programs that you find anywhere else, including hands-on experience, learning opportunities, and the change to certify in all four major platforms. One of the benefits of Kyndryl is that we work with customers in a variety of industries, from banking to retain. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
Applications will be accepted on a rolling basis.
Who You Are
Job Qualifications
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Skills, Experience and Circumstances:
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Minimum of 4+ years of experience in talent acquisition, preferably with a focus on Director or senior-level hiring.
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Minimum of 2+ years of managing full-cycle recruitment processes, from sourcing to offer acceptance.
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Strong relationship-building skills with the ability to manage multiple stakeholders across levels and functions.
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Excellent organizational and project management skills, with a keen eye for detail.
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Ability to manage confidential information and act with discretion
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Proficient in applicant tracking systems (ATS) and recruitment software, as well as MS Office Suite.
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Strong interpersonal and communication skills, both written and verbal.
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Ability to work effectively in a fast-paced, dynamic environment.
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Demonstrated ability to think strategically and act operationally.
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A collaborative and team-oriented approach with a commitment to diversity, equity, and inclusion in hiring practices.
Preferred Skills and Experience:
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Experience with Workday.
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Experience in a global organization, managing cross-functional and geographically dispersed teams.
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Experience recruiting for professional services organization.
What We Offer:
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Competitive salary and benefits package.
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Opportunities for professional growth and development.
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A dynamic and inclusive work environment.
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The chance to work with a leading global IT services company.
Being You
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
