Job Summary:
SENIOR QA TESTER
Location: Toronto / Remote Canada
Division: Ticketmaster NA - Festivals & GA (Universe)
Line Manager: Engineering Manager
Contract Terms: ~12-Month Fixed-Term Contract, Full-Time, 37.5 hours per week
THE TEAM
Universe is a leader in online ticketing for general admission events. We’re constantly innovating with a focus on attractions and exhibits and are growing our team! We serve some of the biggest names in entertainment across attractions & clubs with operations spanning 15 countries across North America and Europe.
Our global team of over 60 people, we operate as an independent entity within the larger Ticketmaster/Live Nation family. We set our own roadmap and operate a modern tech stack (i.e., Kubernetes, Docker, Flux and more!), all with the financial backing and resources of a Fortune 500 company. Free concert tickets are a cool perk too!
THE JOB
The Senior QA Tester role is a technical position where you’ll be responsible for designing, building, executing, and maintaining test plans and suites of tests for new features being added to our product. This role also involves business-minded considerations where customer empathy and product understanding are essential skills. This individual will develop test plans that will get automated to improve the quality, reliability, and confidence in our platform.
WHAT YOU WILL BE DOING
- Developing and improving our test plans and suites.
- Performing manual QA and assisting designers and product managers with acceptance and design QA.
- Aiding engineers by developing test and QA plans.
- Running existing automated tests and interpreting results.
- Designing and developing new automated tests to help expand coverage of our test suites.
- Working with product managers to understand the needs for the features being built.
- Mentoring Junior and Intermediate QA Testers.
Our job descriptions evolve with our business needs and priorities. In addition to the description above, your role may include additional duties, responsibilities, projects and team support as needed.
WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)
- 5+ years of QA experience including experience in automated testing.
- Experience executing all levels of testing - System, Integration, Performance, and Regression.
- A passion for testing, including defining and executing testing plans, and QA processes and testing strategy, etc..
- Interest in designing, implementing, and debugging manual and automated test cases.
- Effective communication, written and oral, as this role will be working closely with people from all over the organization.
- Familiarity with testing tools and scripting languages such as, Selenium, Cucumber, and/or Javascript is a bonus!
- Exposure to client-side web application frameworks such as, React, or Angular is a bonus!
- Worked with persistent data stores such as PostgresSQL, Mongo, Redis, MySQL, SQL Server, or Elasticsearch is a bonus!
YOU (BEHAVIOURAL SKILLS)
- Are Passionate – A love for your craft that pushes you to strive for elegance and quality in your work
- Thrive in Teams – Collaborate with others in a respectful manner and openly share information amongst the team to assist in achieving Ticketmaster goals and objectives
- Are Inquisitive – A forever student, always seeking to learn, hone and level up existing skill set.
- Enjoy Problem Solving and Innovation – Gathering appropriate perspectives and insights and seeking win-win solutions by remaining open to alternative approaches and being proactive in generating new ideas.
- Get Excited – About testing deployments, and shipping code!
LIFE AT TICKETMASTER
We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.
We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:
Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.
Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team.
Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.
Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.
EQUAL OPPORTUNITIES
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Ticketmaster Canada will provide reasonable accommodations for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and need an accommodation due to a disability, please email [email protected]. Please note this inbox is limited to accommodation requests. Resumes submitted to this inbox will not be considered.
