Senior QA Analyst

Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as an innovator within the apparel space. We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix and Kt by Knix. Come join us if you are looking for a purpose-driven and authentic career!

The Sr QA Analyst will focus on automated and manual testing techniques for both the Knix & KT By Knix sites across web, mobile, and tablet. They will be an integral member of the E-Commerce team, working closely day-to-day with developers, UX/UI designers, and product managers to ensure software deliveries are smooth, high-quality, and reliable. They will leverage industry best practices and suitable technologies to ensure quality and a seamless customer experience.

About You:

• You are a motivated self-starter, eager and enthusiastic in learning and incorporating best practices as they continue to evolve.
• You are passionate about the customer journey and are able to think like the end user.
• You are methodical and thorough, with a meticulous attention to detail.
• You are an effective communicator and have a high level of tact and diplomacy.
• You are curious and constantly asking how you can make something better.

Qualifications:

• Experience developing and maintaining test automation scripts.
• Strong understanding of automated and manual testing techniques.
• Familiarity with functional testing, regression testing, and ad-hoc testing.
• Knowledge of best practices in QA methodologies and tools.
• Ability to communicate product quality issues effectively and collaborate with developers for issue resolution.
• Experience in reproducing, documenting, and tracking issues to improve test coverage.
• Familiarity with working in Agile environments and participating in daily stand-ups.

Responsibilities:

• Develop and maintain test automation scripts to reduce manual effort and improve efficiency.
• Design, maintain, and execute effective test plans, test cycles, and test cases to ensure consistent high-quality product delivery.
• Conduct functional testing of new features and changes, as well as regression testing on releases.
• Participate in both static and dynamic testing to enable upstream analysis and identification of bugs/defects.
• Collaborate with Product Management, Designers, and Developers during kickoff meetings, design reviews, and testing to ensure thorough understanding of new product requirements.
• Effectively communicate product quality issues and work with software development to accelerate issue resolution.
• Reproduce, document, and track issues while identifying high-risk areas to continuously improve test coverage.
• Perform ad-hoc testing for quick fixes and priority deployments.
• Liaise with business stakeholders to support User Acceptance Testing (UAT) and partner on joint testing of projects to ensure the best quality possible.




Day-to-Day Activities

• Automate manual test cases and execute them.
• Understand feature requirements and write corresponding test cases.
• Review and conduct manual test cases for features and bug fixes on the website.
• Report issues found during manual testing.
• Attend daily stand-ups and provide updates on testing progress.
• Work with the current QA team to allocate and manage test cases effectively.

How we Hire

Our people are what make Knix, Knix! Our people are passionate and have a strong belief in our mission. Our people are naturally curious and ambitious by nature. Employees feel respected and supported at Knix. We take an inclusive and equitable approach offering the same interview experience to every candidate we meet with. Knix is an equal opportunity employer, we celebrate everyone and their intersecting identities. We know and believe that diverse and inclusive teams empower us to make better decisions and inspire innovation so that we can better serve our customers and community. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.