Senior Project Manager

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Role Summary:

Reporting to the Director, Security Programs, Security, Risk and Crisis Management (SRC) the Senior Project Manager has the accountability for the end-to-end delivery of security deliverables operating in a multitude of various Project Management Frameworks; Agile, Waterfall, and Hybrid-Agile.

With deep and thorough knowledge of the Project Management practice this role requires leadership through setting a positive example, driving clarification and understand of the desired outcome, initiating and facilitating constructive dialogue to consistently deliver whilst getting the most out of the available resources.

As a Senior Project Manager, you will be part of Sun Life’s exciting journey where time-to-market and evolving business priorities are key drivers; therefore, you will be empowered to introduce better ways to help the team perform at its highest level and ensuring the team achieves their objective leveraging quantitative and qualitative information to guide actions and make recommendations whilst operating within the defined timelines and budget.

What will you do:

• Acting in the role of Senior Project Manager, the incumbent will be accountable to initiate, plan, manage, deploy, coach and/or influence security deliverables on-time, on-budget and within the required quality whilst being innovative, efficient, creative, scalable, adaptable, and dynamic, complying with all standards and best practices in support of the deliverable objective(s).
• Ensures that appropriate organization, governance, decision making, and delivery structures are in place to drive value reflecting quantitative and/or qualitative results.
• Work closely with the Sponsor(s) and Product Owner(s) to define the desired outcome, approach, and planning to implement and operationalize the deliverable ensuring that standard and best practice for managing are applied to plan.
• Provide oversight in defining the required expectations and the alignment to the identified success criteria. This involves assisting in the facilitation of discovery sessions, interviews and analysis, including the identification of functional and non-functional specifications, and in defining the change from current to future state processes/workflows.
• While perform regular risk reviews proactively identify, decompose, and remove impediments (both independently or with others) to ensure consistent velocity, predictability, and flow of work supports the teams with escalations and resolutions as required.
• Responsible for the governance of the project budgets, working closely with the accountable Sponsor, and confirming the actuals through the SRC Business Office.
• Collaborate with the SRC Business Office and Sourcing on vendor contracting and management.
• Work closely with Security Architecture on ensuring that a sound and future proof architecture solution is planned and meeting the technical quality standards, approach, and methodology of the organization.
• Ability to work in a multi-site / multi time-zone environment.
• Adapt to multiple demands, shifting priorities and changes in business conditions.
• Implement and promote where applicable the use of Agile methodology.

What you need to succeed:

• Minimum 5+ years of experience in project management.
• 3+ years of experience as a Scrum Master in Agile delivery / transformation / training / coaching.
• Demonstrated ability to plan and manage large initiatives with multiple functional and technical stakeholders.
• Strong business acumen and project delivery skills.
• Excellent communication (both written and verbal) with the ability to effectively negotiate with senior stakeholders.
• Strong attention to detail.
• Experience managing projects which involve 3rd party managed services.
• Experience in leading offshoring and global projects.
• Strong working knowledge of MS Project, Visio, PowerPoint and Excel.
• Strong sense of “Team.”
• IT experience and/or understanding of Security control environment would be an asset.
• Formal Agile training / certification would be an asset.
• Experience in DevOps and Agile Toolset (JIRA, Confluence) would be an asset.

Support the Security Project Management Practice:

• Contribute to the ongoing improvement of the delivery methodology, process, and work products.
• Effectively coach / counsel others within the team to enhance the overall team’s performance.
• Demonstrate effectiveness in project delivery by organizing and delivery complex work efforts.

Note: 

Some travel may be required between the Toronto Offices and the Waterloo Offices.

As a global organization, the Senior Project Manager may be required to operate in favorable time zones.

What’s in it for you:

• We’re honored to be recognized as a 2024 Best Workplaces in Ontario by Great Place to Work® Canada.
• We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®,  for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health.
• Wellness programs that support the three pillars of your health – mental, physical, and financial
• The opportunity to move along a variety of career paths with amazing networking potential.
• As a hybrid organization, you and your leader use business and Client needs to choose where you work, at home or in the office

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.  

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to [email protected].

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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