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Paladin Technologies

Senior Project Manager

Posted 9 Days Ago
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Toronto, ON
Senior level
Toronto, ON
Senior level
The Senior Project Manager is responsible for planning, coordinating, and overseeing electronic security installation projects, ensuring timely delivery, managing budgets, and maintaining communication with stakeholders to guarantee customer satisfaction. This role includes project ownership, team collaboration, and effective management of resources and schedules to meet project goals.
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POSITION OVERVIEW: Plans, organizes, directs, and controls project activities required for effective management of electronic security installation projects.
SPECIFIC ACCOUNTABILITIES:
Project Planning and Coordination:

  • Plans and schedules engineering, installation, and subcontracting activities on projects or service installed jobs.
  • Maintains current job plans, specifications, and schedules.
  • Prepares, implements, and manages project installation plan and procedures.
  • Works with engineering department on design and drafting phases of jobs.
  • Coordinates the procurement of materials, supplies, and services and controls timely delivery to job site.
  • Determines necessary changes in design, contract price, installation plan, or other activity and implements the same.
  • Maintains construction schedule and coordinates task scheduling with other trades.
  • Maintains accurate records of job status, changes, material flow, and other.
  • Monitors the performance and quality of the field labor in partnership with the Field Operations Supervisor.
  • Selects, contracts, and monitors the performance and quality of contract labor.

Communication and Stakeholder Management:

  • Effective communication with all stakeholders on project progress, escalating issues as needed to the next level manager.
  • Routinely walks job site to ensure quality installation of Company products.
  • Supervises the preparation and processing of reports for internal and external use.
  • May estimate or assist in estimating projects which the company is bidding.
  • Presents a professional image of the Company when speaking to customers (all levels).
  • Develops a positive relationship with the decision-maker of our customer.
  • Responsible for customer satisfaction on projects.

Project Ownership and Management:

  • End to end ownership of the delivery of the project.
  • Assists management in forecasting monthly labor and material requirements.
  • Ensures proper job management and cost control.
  • Supervises the preparation of base data required for monthly project invoicing.
  • Monitors time logged to projects by all resources.
  • Monitors project invoices and receipts for accuracy and validity.
  • Identifies project problems, develops, and implements plans to assure project profitability while providing exceptional customer service and communication to all stakeholders.

Job Closure:

  • Responsible for Completing As-Builds.
  • Responsible for completing all paperwork, POs are all completed, Notice of Completions (NOC) is sent, and jobs are turned over to Service.
  • Job is 100% billed, and revenue is taken.
  • Job close out report is completed.

GENERAL ACCOUNTABILITIES:

  • Represent Company in a business-like professional manner in both conduct and appearance, to maximize client satisfaction
  • Available to work outside of, or in addition to, normal businesses hours.
  • Work in compliance with the Company’s polices and procedures including safety manual with safety of self and others in mind at all times.
  • Maintain and protect assigned Company assets.
  • Accurate written record keeping, submitted on time and complete.

DEMONSTRATED PROFESSIONAL COMPETENCIES:

  • Ability to work in a high volume atmosphere
  • Ability to solve practical problems and carry out responsibilities under minimal supervision.
  • Ability to organize workload for effective implementation, including the ability to multi-task while under deadlines or time constraints
  • Excellent interpersonal skills including customer service skills
  • Ability to write simple correspondence and present information in one-on-one and small group situations.
  • Ability to interact effectively at all levels and across diverse cultures.
  • Ability to function as an effective team member.
  • Ability to adapt as the external environment and organization evolves.
  • Has a strong knowledge of engineering fundamentals, security system functions and operations. Good subcontracting skills required. 
  • An understanding of job financial reports and the ability control costs in the handling of projects.

REQUIRED QUALIFICATIONS:  

  • High school diploma, or equivalent 
  • 5-8 years of functional project management experience in a technical environment
  • Valid Driver’s License with acceptable driving record
  • Ability to participate in and pass pre-employment and customer-required background checks and drug screens

PREFERRED QUALIFICATIONS:

  • Minimum 5 years of experience in in an administrative role, project management, security integration or technical experience
  • Minimum of an Associate’s degree (2 year) or Bachelor degree (4 year) in a technical capacity
  • PMP or PMI certified

PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.

  • Must be able to effectively communicate in English, (ie see, hear, speak and write clearly) in order to communicate with colleagues and/or customers
  • Manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment
  • Sitting, standing, walking in office environments and construction sites

WORKING CONDITIONS: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

  • The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate
  • Will be required to be on site with customers or contractors, to manage the expectations and deliverables. Sites range from general office environments to new construction.
  • Driving to customer sites is required
  • Limited overnight travel may be required

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