POSITION OVERVIEW: Plans, organizes, directs, and controls project activities required for effective management of electronic security installation projects.
SPECIFIC ACCOUNTABILITIES:
Project Planning and Coordination:
- Plans and schedules engineering, installation, and subcontracting activities on projects or service installed jobs.
- Maintains current job plans, specifications, and schedules.
- Prepares, implements, and manages project installation plan and procedures.
- Works with engineering department on design and drafting phases of jobs.
- Coordinates the procurement of materials, supplies, and services and controls timely delivery to job site.
- Determines necessary changes in design, contract price, installation plan, or other activity and implements the same.
- Maintains construction schedule and coordinates task scheduling with other trades.
- Maintains accurate records of job status, changes, material flow, and other.
- Monitors the performance and quality of the field labor in partnership with the Field Operations Supervisor.
- Selects, contracts, and monitors the performance and quality of contract labor.
Communication and Stakeholder Management:
- Effective communication with all stakeholders on project progress, escalating issues as needed to the next level manager.
- Routinely walks job site to ensure quality installation of Company products.
- Supervises the preparation and processing of reports for internal and external use.
- May estimate or assist in estimating projects which the company is bidding.
- Presents a professional image of the Company when speaking to customers (all levels).
- Develops a positive relationship with the decision-maker of our customer.
- Responsible for customer satisfaction on projects.
Project Ownership and Management:
- End to end ownership of the delivery of the project.
- Assists management in forecasting monthly labor and material requirements.
- Ensures proper job management and cost control.
- Supervises the preparation of base data required for monthly project invoicing.
- Monitors time logged to projects by all resources.
- Monitors project invoices and receipts for accuracy and validity.
- Identifies project problems, develops, and implements plans to assure project profitability while providing exceptional customer service and communication to all stakeholders.
Job Closure:
- Responsible for Completing As-Builds.
- Responsible for completing all paperwork, POs are all completed, Notice of Completions (NOC) is sent, and jobs are turned over to Service.
- Job is 100% billed, and revenue is taken.
- Job close out report is completed.
GENERAL ACCOUNTABILITIES:
- Represent Company in a business-like professional manner in both conduct and appearance, to maximize client satisfaction
- Available to work outside of, or in addition to, normal businesses hours.
- Work in compliance with the Company’s polices and procedures including safety manual with safety of self and others in mind at all times.
- Maintain and protect assigned Company assets.
- Accurate written record keeping, submitted on time and complete.
DEMONSTRATED PROFESSIONAL COMPETENCIES:
- Ability to work in a high volume atmosphere
- Ability to solve practical problems and carry out responsibilities under minimal supervision.
- Ability to organize workload for effective implementation, including the ability to multi-task while under deadlines or time constraints
- Excellent interpersonal skills including customer service skills
- Ability to write simple correspondence and present information in one-on-one and small group situations.
- Ability to interact effectively at all levels and across diverse cultures.
- Ability to function as an effective team member.
- Ability to adapt as the external environment and organization evolves.
- Has a strong knowledge of engineering fundamentals, security system functions and operations. Good subcontracting skills required.
- An understanding of job financial reports and the ability control costs in the handling of projects.
REQUIRED QUALIFICATIONS:
- High school diploma, or equivalent
- 5-8 years of functional project management experience in a technical environment
- Valid Driver’s License with acceptable driving record
- Ability to participate in and pass pre-employment and customer-required background checks and drug screens
PREFERRED QUALIFICATIONS:
- Minimum 5 years of experience in in an administrative role, project management, security integration or technical experience
- Minimum of an Associate’s degree (2 year) or Bachelor degree (4 year) in a technical capacity
- PMP or PMI certified
PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.
- Must be able to effectively communicate in English, (ie see, hear, speak and write clearly) in order to communicate with colleagues and/or customers
- Manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment
- Sitting, standing, walking in office environments and construction sites
WORKING CONDITIONS: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.
- The office is clean, orderly, properly lighted and ventilated. Noise levels are considered low to moderate
- Will be required to be on site with customers or contractors, to manage the expectations and deliverables. Sites range from general office environments to new construction.
- Driving to customer sites is required
- Limited overnight travel may be required