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Dynata

Senior Project Manager ( Portuguese/ English speaking)

Job Posted 7 Days Ago Posted 7 Days Ago
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Toronto, ON
Mid level
Toronto, ON
Mid level
The Senior Project Manager leads multiple market research projects, overseeing all phases from bidding to invoicing, ensuring customer satisfaction and team collaboration throughout.
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POSITION SUMMARY

The Senior Project Manager is responsible for actively participating in the bid process and assisting in the design and coordination of multiple research projects.   The Senior Project Manager will direct the day-to-day operations of a project from initial project bid through data delivery.  They will have direct contact with clients throughout the execution of a project and will act as an extension of that client’s team. Major responsibilities include facilitating bid process, review and consultation of questionnaires, overseeing the survey programming and data processing progress, managing fieldwork/data collection, reviewing and providing deliverables, as well as finalizing the invoicing of the projects.

ESSENTIAL DUTIES AND RESPONSIBILITIES

These include the following. Other duties may be assigned at the discretion of management in the context of the role.

1.Manage and own outcomes of market research projects from bidding to invoice

  • Complete bid requests from clients
  • Lead client kick off calls
  • Coordinate internal resources for project support
  • Provide guidance and troubleshoot project challenges at all stages; turn troubled projects around
  • Consult with clients to leverage experience and knowledge to assist in meeting the research objectives
  • Track and manage project budgets and timelines; A Senior PM has a considerable understanding of project financial metrics and make decisions based on what’s best for the client and for the business.  They see the big picture and operate at a high level of business acumen.  
  • Take on high visibility/complex projects
  • Run projects across multiple methodologies
  • Invoice projects
  • Consistently exceed client expectations through flawless delivery

2.Collaborate and support Sales in driving revenue growth through client relationship development that lead to referrals and repeat business. Can manage clients, at all levels, successfully.

3.Communicate project updates and status in a responsive and consultative manner throughout project field.

4.Mentor junior staff members and assist in their growth in all aspects of project management including bidding, methodology, tools, and people skills. 

5.Share knowledge across internal functional teams and assist in continually building efficiencies. Act as a subject matter expert for the team, and champions continuous improvement.

REQUIRED SKILLS & QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Specialized Skills & Experience:

  • 3+ years of Market Research experience
  • Portuguese speaker a must. Second language Spanish a plus.
  • Proficient in Microsoft Word, Excel, PowerPoint and Outlook.
  • Knowledge of SPSS, Decipher, ConfirmIt a plus.

What we are looking at:

Accountability – Proven results while managing changing priorities as well as maintaining direction and focus through proactive planning and organized approaches to work in order to meet deadlines and manage time effectively.  Must demonstrate strong attention to detail and be conscientious, reliable, and punctual. 

Solution Oriented: Looks beyond simple solutions; doesn’t stop at first answers; looks to resolve problems quickly; takes accountability for actions

Collaborative: Promotes a spirit of cooperation with other members of the work group; always helpful to the rest of the team/others; amongst the first to volunteer to help others succeed

Drive: Demonstrated motivation and a drive for excellence regardless of obstacles and challenges; takes calculated risks; continuously raises the bar

Communicative: Demonstrates open two-way adult to adult communication

Innovative: Strives for continuous improvement; anticipates and solves for customer needs; contributes new ideas

At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process.

Dynata is also an affirmative action employer OE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity

Top Skills

Confirmit
Decipher
Excel
Microsoft Word
Outlook
PowerPoint
Spss

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