Senior Project Manager (Digital)

Red Nucleus is hiring a Senior Digital Project Manager (Sr. PM) to join our global team! This role is based out of our Toronto, Canada office.

Our purpose is advancing knowledge to improve lives. We succeed by being the premier provider of strategic learning and development, scientific advisory services, and medical communications solutions for the life sciences industry. Our global team is composed of nearly 1000 full-time employees whose commitment to creativity, quality, and on-time delivery is unrivaled in our space.

At Red Nucleus, we believe in providing a rich working environment that pushes us to innovate in ways that engages our employees to be their best selves. Our culture is about meaningful work, a true sense of community and fun.   We love to celebrate our people and we are proud to have been Internationally recognized as a “Great Place to Work".   

How You Will Contribute

In this position, you will be working with our Global Med Comms PMO team. For more information about our Global Med Comms team, please visit MedComms | Red Nucleus.

As a Sr. PM at Red Nucleus, you will lead the planning, execution, and delivery of high-impact digital projects from concept to completion. They oversee and manage multiple complex projects, ensure they are delivered on time, within scope, and within budget, and drive results that align with client objectives. Their leadership will guide internal teams, mentor junior and intermediate team members, and maintain strong relationships with key stakeholders and clients. They are responsible for setting project goals, defining deliverables, managing resources, and ensuring that the overall project strategy is aligned with the client’s business needs. This role requires advanced knowledge of digital technologies, project management methodologies, and exceptional leadership skills to oversee multiple high-stakes digital initiatives.

• Lead end-to-end management of complex digital projects (websites, applications, immersive experiences, digital campaigns) for healthcare and pharmaceutical clients
• Partner with client services, creative, medical, and technical teams to scope, plan, and deliver projects on time, within budget, and to the highest quality.
• Develop detailed project plans, timelines, and resource allocations; proactively identify risks and implement mitigation strategies.
• Serve as the main day-to-day contact for clients on project delivery, ensuring clear communication and strong relationship management.
• Translate client needs and medical content into actionable digital requirements and project briefs.
• Manage external vendors and development partners, ensuring compliance with timelines, budgets, and medical/regulatory standards (including regulatory review processes).
• Drive collaboration across cross-functional teams, promoting problem-solving, innovation, and best practices in digital project delivery.
• Track project progress and provide regular status updates, financial tracking, and resourcing needs to internal stakeholders and leadership.
• Ensure all deliverables meet industry standards for usability, accessibility, and compliance with pharma/healthcare guidelines.
• Mentor junior project managers, providing guidance on digital best practices and project management processes.

About You

• 5+ years of experience in digital project management, with a proven record of successfully delivering large-scale, high-impact digital projects (agency experience is a plus).
• Extensive experience in managing complex, multi-disciplinary teams, including developers, designers, and other stakeholders.
• Strong background in client-facing roles, with the ability to manage client expectations, deliver results, and foster long-term relationships.
• Proficiency with modern project management and SDLC tools (e.g., Jira, Linear, Azure DevOps), including backlog management, sprint planning, and issue prioritization
• Experience with sprint planning and backlog management
• Strong understanding of deployment planning and release management, including CI/CD processes and coordinating stakeholder approvals
• Understanding of digital system architecture including CMS platforms, frontend/backend relationships, and API integrations
• Working knowledge of industry standards including accessibility (WCAG), SEO, and pharma/healthcare compliance guidelines
• Experience managing UAT and QA processes
• Experience with digital analytics tools and reporting to track and communicate project success.
• Advanced organizational, leadership, and time management skills, with the ability to oversee multiple projects and competing priorities.
• Exceptional written and verbal communication skills, with experience managing client relationships and leading cross-functional teams.
• Skills in estimating and pricing digital projects
• Ability to balance standard product features vs. custom development
• Understanding of different runtime environments (web browsers, native apps, Unity, Electron) and their implications for project planning.
• Basic knowledge of hardware and performance considerations for digital experiences, particularly for events and installations
• Ability to mentor, guide, and develop junior and intermediate project managers, fostering growth within the team.
• Bachelor's degree in Business, Marketing, Communications, or a related field
• Working towards/completion of PMP considered an asset
• Experience with Figma for design collaboration considered an asset

What You Will Enjoy at Red Nucleus

• Competitive pay, incentives, retirement, and income security programs
• Comprehensive benefits and wellness programs focused on healthy lifestyles
• Generous paid time off, employee assistance programs and flexible work arrangements
• Performance driven environment including professional development and transfer opportunities
• People first culture fostering self expression, diversity, and a growth mindset
• Celebrations!  We love to celebrate service anniversaries, holidays, diversity and inclusion events, project milestones and anything else that is meaningful to our employees
• Support of the community organizations you are passionate about
• Ongoing programs and events designed to bring our global team together

Diversity, equity and inclusion are valued at Red Nucleus and we believe we have a shared responsibility to provide equal opportunity and foster an inclusive spirit.  We do not discriminate on the basis of race, color, national origin, religion, caste, sexual orientation, gender, age, marital status, veteran status, or disability status.

To learn more about working at Red Nucleus, please visit Careers | Red Nucleus.

#LI-SS1