About Kindsight:
Kindsight builds technology that helps fundraisers make a difference. For decades, Kindsight has supported the education, healthcare, and nonprofit sectors with fundraising tools and the largest charitable giving database on the market. And as the giving sector evolves, so does Kindsight. As the leader in fundraising intelligence, Kindsight leverages real-time data and AI to help thousands of organizations around the world identify, manage, and engage with donors - at any scale. With purpose-built CRMs that corral all of that donor information and campaign tracking into one place, donor prospect research tools that offer proactive insights and real-time donor intel, and generative AI that creates personalized, meaningful content drafts at scale, Kindsight’s product suite is truly changing the game for donor fundraising.
Position Summary:
As a key member of the Kindsight Product Management team, this position is responsible for the design, development and delivery of high-quality product features to improve our SaaS offering in the market and drive our organization to the goal of being the leader in fundraising intelligence. You'll play a crucial role in refining the strategy for a solution that's already winning over some of the world's top institutions. With your expertise, we'll exceed our growth targets and continue to deliver a product our customers love.
This is a highly collaborative role, and we need someone who wants to get things done and make things happen. In our lean team, everyone is expected to dive into the details to solve customer problems. Strong relationships with all stakeholders are essential, as are clear updates on priorities and progress. While our CEO and Product team will help set the product vision, it's up to you to ensure everything stays on track and gets executed effectively.
If you're ready to roll up your sleeves and make a significant impact, we want to hear from you!
What You’ll Do
- Lead the end-to-end product development process, from concept to launch, for your specific product, feature or workflow, within budget, and to the highest quality standards. Define requirements, create user stories, and collaborate with engineering teams to execute product development initiatives.
- Communicate product strategies, roadmap priorities, and progress effectively to ensure alignment and support across the organization for your product area.
- Collaborate closely with cross-functional teams including software development, marketing, and sales to prioritize features and deliver impactful solutions.
- Develop and maintain a high-level roadmap prioritizing features and initiatives based on business objectives, customer feedback, and market analysis. Continuously evaluate and refine the roadmap to ensure alignment with strategic priorities and market trends.
- Customer Authority: Lead in understanding customer needs and gathering feedback to inform product decisions.
- Market Analysis: Conduct market research, competitive analysis, and customer feedback to identify market opportunities, trends, and challenges. Use insights to inform product decisions, prioritize initiatives, and drive product innovation.
- Define product positioning and messaging to differentiate it in the market and work with marketing teams to develop go-to-market strategies and promotional plans.
- Metrics and Analytics: Define and track key performance metrics (KPIs) to measure product success and inform decision-making. Use data-driven insights to identify areas for improvement, optimize product performance, and drive business growth.
What we’re looking for:
- Bachelor's degree in business, engineering, computer science, or a related field; MBA or advanced degree preferred.
- 3-6 years of experience in product management in a SaaS company.
- Proven track record of successfully launching and scaling products in a fast-paced environment.
- Strong strategic thinking, analytical, and problem-solving skills.
- Excellent communication, presentation, and interpersonal skills.
- Ability to inspire and motivate cross-functional teams to achieve common goals.
- Deep understanding of product management best practices, methodologies, and tools.
Nice to have
- Experience developing a Gift Processing Strategy
- Experience in Non Profit, Healthcare, or Higher Education
Compensation Range: $120,000 - $160,000 CAD OTE annually, based on experience, market benchmarks and role complexity. We aim to offer fair, competitive pay that reflects your skills and the market.
At Kindsight, we’re proud to be a place where everyone belongs and has an equal opportunity to contribute, thrive and grow. We hire based on skills, potential, and impact, and we believe our differences fuel innovation. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. We’re building a workplace where everyone has the opportunity to do meaningful work and make a difference.
We leverage artificial intelligence (AI) tools to support certain aspects of our recruitment process. These tools may help with resume screening, drafting job descriptions, creating interview questions and occasionally identifying potential candidates. All hiring decisions are made by our people, not AI. Our intent is to use AI thoughtfully to streamline administrative tasks, improve the candidate experience and support fair, unbiased hiring practices consistent with industry standards.
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