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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!
We are looking to fill a key role within our B2B Product & Technology group to help implement the strategy and build great products that will shape the wholesale buying industry. We need someone that is highly motivated, creative, and not afraid to push past the status-quo to help merchants and brands buy better. This is a highly technical role for someone who is comfortable bridging platforms and datasets together to create customer value that spans across products.
If you’re looking to work in a fast-paced, highly collaborative environment that impacts a large global customer base - this role is for you! The Senior Product Manager is responsible for overall team product direction and strategy and will involve frequent collaboration with customers and internal teams to help shape priorities and build the roadmap. This dynamic position requires the ability to collaborate effectively with multiple internal teams and stakeholders, be productive and adaptable in the face of evolving business priorities, and able to take responsibility and ownership in coming up with solutions for our customer pain points.
If you are a dedicated problem-solver and are ready to make a huge impact on an international scale, we would love to hear from you!
What you’ll be doing:
Crafting feature and scope definitions that balance customer, business and implementation perspectives
- Crafting feature and scope definitions that balance customer, business and implementation perspectives
- Constantly prioritizing the team’s backlog of work
- Creating easily understood product delivery plans and requirements in collaboration with technical and design team members
- Driving implementation and execution of the team’s roadmap
- Gathering insights from our existing customer base, internal stakeholders, and market trends to help shape product direction
- Contributing and evaluating new product concepts for consideration in future roadmap plans
- Collaborating with Go-to-Market teams to coordinate successful product launches
- Defining and reporting on product success
- Clearly communicating the value delivery to different audiences, adjusting level of detail and messaging as needed
- Building trusted relationship and stakeholder management, both internally and externally
- Becoming the Product SME for the product offerings you own
A little bit of...
- Contributing as part of the wider team to achieve organizational objectives even if this means doing things that aren’t strictly within the scope of your role
What you need to bring:
- Bachelor’s degree in business, economics or a similar field
- 5+ years of experience in product management, product development or similar roles
- Proficiency in leading and managing cross-team projects and goals
- Expertise in product management and Agile/Scrum product development life cycles, as well as building and delivering high-quality software on time
- Ability to lead client discovery, solutioning and alignment conversations
- Understanding of product strategy development and roadmapping tools
- Experience with market research tools and techniques
Even better if you have, but not necessary:
- Understanding of SMB or enterprise wholesale between merchants and brands/suppliers
- Retail and eCommerce industry experience
- Ability to create and execute product strategies and strategic vision
We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and let’s have a chat!
What’s in it for you?
Come live the Lightspeed experience...
- Lots of autonomy, flexible work culture and the option of fully remote work
- Genuine career opportunities in a company that’s creating new jobs every day
- Opportunity to make a difference; help merchants grow their businesses and become more successful by creating or improving products and addressing customer feedback
- Work in a team big enough for growth but lean enough to make a real impact
- Development of very high traffic products, used at the global scale
- Opportunities to learn and expand your skill set
- Become a valued part of the diverse and inclusive Lightspeed family
… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:
- Lightspeed equity scheme (we are all owners)
- Flexible paid time off policy
- Extended Healthcare benefits
- Health and wellness benefit of $500 per year
- Paid leave and assistance for new parents
- Mental health online platform and counseling & coaching services
- Volunteer day
To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.
Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.
Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
Lightspeed handles your information in accordance with our Applicant Privacy Statement.
Lightspeed Commerce Toronto, Ontario, CAN Office
410 Adelaide St W, 501, Toronto, Ontario, Canada, M5V 1S4
