Senior Product Manager

CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further. 

Our team-defined values guide how we show up for each other, for our partners, and for our customers: 

• We succeed together 

• We embrace progress 

• We care big 

• We create space 

To join our remote-first, engage from anywhere team, visit getcaret.com/careers. 

We are seeking an experienced Senior Product Manager to oversee the development and launch of new products and features for our legal practice management software. The ideal candidate will have experience in the legal industry and possess strong leadership, project management, and communication skills.

• Bachelor's degree in related field.

• Minimum of 5+ years of BTB product management experience
• Experience in the legal industry, working with legal professionals, and understanding of the legal business processes strongly preferred
• History of customer-centered problem solving
• Strong analysis and synthesis skills, demonstrating the ability to break down problems into components that are structured into systemic solutions
• Excellent listening and communication skills
• Ability to think strategically and identify opportunities for growth
• Strong analytical skills and experience with data-driven decision -making 
  

Responsibilities

• Collaborate with stakeholders to define the product vision and roadmap
• Become well-versed in the legal industry and its diverse collaboration challenges to guide and communicate the value you're creating for our customers
• Work closely with customers and go-to-market teams to think beyond software and deliver a whole solution
• Conduct market research and analysis to identify customer needs and opportunities for growth in user adoption
• Develop and maintain a prioritized product backlog
• Work closely with cross-functional teams to ensure timely delivery of product releases
• Conduct user testing and gather feedback to inform product decisions
• Monitor and analyze product performance metrics to inform product improvements
• Create and deliver product training and documentation to support, sales and customer success teams

• Flexible PTO
• Certification(s) reimbursement
• Summer Fridays
• No meeting Fridays
• Extended Medical, Dental, Paid Sick Days, Vision, Life Insurance, and Disability Leave Coverage

Equal Employment Opportunity: CARET is an Equal Opportunity, Affirmative Action Employer. 

The compensation information below is provided in compliance with job posting disclosure requirements. 

Pay range: CAD 130,000 - CAD 145,000. Actual base pay will depend on varying circumstances, including the position, location, individual qualifications, market finances, and other operations business needs. 

Depending on the position, compensation may also include commission, bonuses, etc. Potential for bonuses is based on company performance and potential for merit increases is based on performance. 

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