Senior Product Manager - Commercial Lending Products and Government Programs

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

As a Senior Product Manager within the Commercial Payment Solutions team, you will be supporting the Group Product Manager and Director in achieving business objectives, and managing the relationship with various partners throughout the bank for all facets of the product management and projects related to Commercial Lending products and specialty Government support programs for exports, farming and entrepreneurs.

You will work with the Group Product Manager and Director in the development, management, presentation and implementation, including tactics that will build the business and optimize profitability, efficiency, growth and improve the client experience. You will also assist the Group Product Manager in development, implementation and promotion of specialty lending programs for specific segment and industries.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You’ll Succeed

• Product Management: Provide on-going product management support for assigned product portfolio. This includes leading investigations on day to day inquiries on products from key stakeholders, including sales, client support, production support, operations, billing, finance, legal and communications. Assist in product roadmap development by conducting competitive reviews, compiling and analyzing market and client data and developing product presentations. Assist with the implementation of new processes and procedures for internal stakeholders and our clients.
• Collaboration: Act as a focal point for product and market information for the assigned product portfolio, providing specialized support for key client solutions during the sales cycle. Provide subject matter expertise to various internal business partners in order to support key stakeholders, business cases, requirement documents, product collateral and communications. Assist Group Product Manager in developing product strategy, annual business plans, development of recommendations and business cases for programs supporting Commercial Banking clients.
• Project Management & Continuous Improvement: Assist Group Product Manager in successful delivery on key initiatives. Provide subject matter expertise to reflect business and client needs as part of any critical initiatives. Support Group Product Manager to ensure timely and comprehensive knowledge of technology, target market segments, and key clients is reflected.

Who You Are

• You can demonstrate experience in Commercial Banking Lending Services, with preferred experience in managing products. You have strong knowledge of product lifecycle with demonstrated project delivery skills and understanding of our network and operations.
• You think and act as a Product owner. You take full responsibility for how clients interact with financial services products. You are constantly thinking about how to improve the client experience and possess the drive and demonstrated ability to take the necessary measures to achieve these goals.
• You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You have strong command of Microsoft Word, Excel, PowerPoint.
• You give meaning to data. You have strong analytical skills, and are able to understand and draw conclusions from data. You are experienced in building financial models and conducting/understanding credit risk analysis
• You're driven by collective success. You highly value building effective working relationships and know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
• Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 12th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Business Cases, Business Development, Business Planning, Market Research, Product Analysis, Product Development, Product Management