Senior Product Manager, Buyer Experience

Posted 21 Days Ago
Be an Early Applicant
Toronto, ON
5-7 Years Experience
eCommerce • Retail
The Role
The Senior Product Manager for Buyer Experience at eBay will identify opportunities to enhance buyer experiences in Focus Categories, collaborate with cross-functional teams, develop product roadmaps, lead experiments for improving conversion rates, and track KPI success measurements while communicating progress to stakeholders.
Summary Generated by Built In

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role:

As a Product Manager for Buyer Experience at eBay, this role requires working on eBay’s Focus Categories which include Fashion, Collectibles and Parts & Accessories. The role is within the team that owns the Item Details page and requires partnering closely with Product Managers leading Focus Categories. You will work closely with cross-functional teams such as design, analytics, engineering, and user research to identify and prioritize opportunities to improve buyer experience. 

What you will accomplish:

  • Identify and prioritize opportunities to improve buyer experience for Focus Categories by collaborating with cross-functional teams, analyzing data, and understanding buyer needs.

  • Lead experiments to test hypotheses and identify solutions that improve conversion rates and engagement.

  • Develop and maintain a product roadmap that aligns with business goals and objectives.

  • Collaborate with design, engineering, and analytics teams to design, develop, and launch product features that drive growth and engagement.

  • Define and track key performance indicators (KPIs) to measure the success of product features and experiments.

  • Communicate product vision, roadmap, and progress to stakeholders across the company.

What you will bring: 

  • 5+ years of product management or strategy consulting experience with e-commerce experience preferred.

  • Bachelor’s degree in a relevant field such as Computer Science, Engineering, Business, or equivalent experience.

  • Strong analytical and problem-solving skills, with the ability to use data to make informed decisions.

  • Experience running experiments to test hypotheses and identify solutions to improve conversion rates and engagement.

  • Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.

  • Experience working in an agile development environment and delivering products iteratively.

Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico.

 

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The Company
HQ: San Jose, CA
26,035 Employees
On-site Workplace

What We Do

eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes. Our portfolio of brands includes eBay Marketplace and eBay Classifieds Group, operating in 190 markets around the world.

We offer sellers the ability to grow a business with little barrier to entry regardless of size, background or geographic location. We never compete with our sellers. We win when our sellers succeed. Buyers who shop on our Marketplace and Classifieds platforms enjoy a highly personalized experience with an unparalleled selection at great value.

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