ResQ was founded with the belief that restaurant operators and trades businesses should have a much better way to operate their businesses 🛠️.
We started with a SaaS-enabled marketplace that helps restaurant operators to streamline their repairs and maintenance operations. By way of that, we began creating tremendous value for the trades that complete the jobs, creating innovative payments, communication, and business management products. With ResQ, both restaurant operators and trades businesses can work better together.
We are trusted by the world's leading restaurant brands and trades businesses. We are venture-backed by top-tier global VCs - and we are just getting 🚀 started.
Hello 👋 Future ResQer!
ResQ is looking for a Senior Product Designer to join our Product Development team and help us take ResQ to the next level. You will play a key role in shaping the user experience and interface of our product. From conducting user research to crafting intuitive designs, you will collaborate closely with cross-functional teams to deliver innovative solutions that delight our customers.
We understand that joining a team is one of the most important choices you make, and adding a team member is one of the most important choices we’ll make. We want you to get to know us, and we want to understand how you approach problems, learn, and what motivates you.
We thrive on being transparent and we know Product Design requires a certain interest and discipline, so we have included some questions to ask yourself to help you choose if this role is right for you at this specific time (if not, then let’s connect later!!)
Are you nodding your head with excitement at the idea of:
-
Conducting user research to understand the needs, preferences, and pain points of our target audience.
-
Creating wireframes, mockups, and prototypes to visualize and iterate on design ideas.
-
Owning the UX/UI of innovative new products
-
Collaborating closely with cross-functional Product Development teams… and much more!
What you will do:
As a Product Designer at ResQ, you will be contributing in the following areas:
-
User Research: Conduct user research to understand customer needs, pain points, and behaviors.
-
Wireframing and Prototyping: Translate user insights into wireframes, mockups, and prototypes that effectively communicate design concepts.
-
UX/UI: Design intuitive user interfaces that enhance the overall user experience and reflect our brand identity.
-
Cross Collaboration: Collaborate with product managers, product analysts, engineers, and other stakeholders to define product requirements and priorities.
-
Iterative Design Process: Iterate on design solutions based on user feedback, usability testing, and data analysis.
-
Market Trends: Stay updated on design trends, tools, and technologies to continually improve the quality of our products.
-
User-Centric Design: Champion a user-centric design mindset across the organization and advocate for the importance of design in achieving business goals.
Who you are:
-
3+ years of experience as a Product or UI/UX Designer in a fast paced start up environment.
-
Strong portfolio showcasing your design skills, ideally with B2B products.
-
Proficiency in design tools such as Sketch, Figma, Adobe Creative Suite, etc.
-
Solid understanding of user-centered design principles and methodologies.
-
Excellent communication and collaboration skills.
-
Ability to work independently and manage multiple projects in an innovation-focused environment.
How you will do it:
-
A self-starter: You wake up, form a plan, and get going!
-
Practice Extreme Ownership - including exhibiting a bias for action, a deep desire to understand all parts of our business, including our customers, and partners; taking risks, adapting and learning till you succeed; a mindset to persevere!
-
Be open to feedback; listen, learn, and iterate. We’re all One Team!
What to expect as a candidate:
While we are never perfect, we have aimed to build a process that fosters fairness and helps to minimize bias, this includes structured processes and interviews. Our goal is that everyone interviewed has a positive experience, regardless of the outcome. Check out our Talent Notion page to learn more about the interview process.
Want to learn more? 👀 Keep Reading!
We are a mission-driven team and have a big vision to revolutionize the service industry. While on that journey, we recognize that building a startup is very hard. Turning vision into reality in a fast-growing environment takes superhuman efforts and is often one of the most difficult, yet rewarding, things one can do.
We do our best to ensure transparency during all stages of the interview process but we realize it's a lot of information 📚 to take in at once so we wanted to centralize everything to make it easier for you to navigate through. We have created a Talent Notion page which will help you learn more about us during the recruitment process.
We are spilling the Tea 🫖 on all things ResQ, click here if you want access to the inside scoop 💬 Tell your friends, because sharing 🫶 is caring 🧡
_____________________________________________________________
ResQ strongly believes that diversity of experience, perspectives, and background will result in a better environment for our employees and a better product for our users. ResQ is an equal opportunity employer. We do not discriminate against applicants based on race, colour, religion, sex, national origin, or disability, or any other status or condition protected by Ontario or local law. ResQ is committed to workplace diversity and will provide accommodation to applicants with disabilities throughout the hiring process.
Not Sure You Meet all the Requirements? We know the confidence gap can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you!
