Senior Network Analyst

Your Moneris Career - The Opportunity

We are looking for an experienced Network Analyst to join our team and contribute to the managing, administering, and maintaining our Network Infrastructure Services. This includes overseeing network devices, associated software, local and wide area network connections, IOT Solutions, and communication links to ensure Moneris has a scalable, reliable, and efficient infrastructure, both on-premises and in the cloud, that supports its business operations.

Location: You will be based in our Toronto office and will work in a Hybrid model.

Reporting Relationship: You will report to the Manager, Network Infrastructure

Your Moneris Career - What you'll do

• Collaborate with vendors and partners to negotiate pricing for cost-effective solution, design, manage WAN and IoT networks.

• Work with telecom providers to use various technologies, including IoT, MPLS, DWDM, Azure, Internet Exchange, Internet implementations, and cellular providers.

• Provide support, in an automated way when possible, to all Network services offerings.

• Participate in projects with our teams and merchants to help design, coordinate various activities.

• Accountable for identified service ownership offerings. Including the ownership of the service support queue and operational documentation.

• Responsible for the escalations occurring in daily operations, including business-as-usual service and change requests, incident investigation, remediation, troubleshooting, and monitoring of network services, local and wide area network connections, branch offices, and Datacenter.

• Rotational on-call is required to support 24/7 important and production systems.

• In partnership with Infrastructure and Development teams, leads/participates in building the supporting networks for core in-house develop gateways, transaction and payment processing systems.

• Support and develop technical standards and processes related to the network for the service offerings.

Your Moneris Career - What you bring

• Bachelor's degree required, or equivalent work experience.

• Minimum 7 years of experience working with IOT, WAN solutions and telecom providers design, implement and management.

• Proficient in network, designs, administration, implementation, monitoring, support, and automation

• Proficient in leading projects or project steps and communicating progress/approach with technical/non-technical peers/clients and leaders.

• Proficiency in payment systems and the merchant acquiring business.

Your Moneris Career - What you get

• Comprehensive Total Rewards Program including bonuses, flexible benefits starting from day 1, and your choice of either a health spending account (HSA) or personal spending account (PSA)

• RRSP matching & defined contribution pension plan

• Learning & development programs and resources including unlimited free access to Coursera and an Educational Assistance Program

• Holistic approach to your well-being, with an Employee Assistance Program for you and your family, access to 24/7 virtual health care, wellness events and a supportive workplace culture

• A workplace committed to investing in Diversity, Equity and Inclusion (DEI) through various initiatives including, employee inclusion groups (EIGs), mentorship, DEI learning and workshops, educational events, and various resources including an internal DEI website and newsletter

• Company-wide paid year-end closure & personal time off (including religious, personal, and volunteer days)

Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers

#LI-Hybrid

Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.