Senior Manager, Workplace Experience

Artificial Intelligence. Actual Impact.

At Docebo, AI isn’t just a buzzword - it’s how we help teams move faster, perform better, and focus on the work that actually matters. Our learning platform is built with smart, time-saving tools that personalize training, cut the busywork, and make learning feel like less of a chore (and more of a superpower).

We’re building the future of learning, and we’re doing it with a team that loves to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people - not just in theory - you're in the right place.

Still thinking it over? At Docebo, values aren’t just posters on the wall — they show up in how we work every day. We lead with what we call the Docebo Heart: we trust each other, assume positive intent, and make space for the differences that make our team stronger.

So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn.

At Docebo, the workplace is more than where we work—it’s how we connect, collaborate, and thrive together. As a high-growth global SaaS organization, we’re reimagining workplace experience to support scale, navigate change, and create a sense of belonging for teams across the world.

We’re looking for a Senior Manager, Workplace Experience to build and lead this function globally. This is a modern evolution of traditional office management—blending operational excellence with employee experience, change-first thinking, and global consistency. You’ll shape how our workplaces operate today while designing what they need to become as Docebo continues to grow.

This role is both strategic and hands-on, partnering closely with People, IT, Finance, and senior leadership to create workplace experiences that are efficient, compliant, human-centered, and aligned with business goals.

• Build and scale a global Workplace Experience function during a pivotal growth phase.

• Lead strategy and execution across multiple international offices.

• Influence culture, connection, and employee experience at a global level.

• Operate in a change-first environment where new ideas, iteration, and ownership are valued.

• Own and lead global workplace operations across all Docebo offices, ensuring consistency, efficiency, and high standards while respecting local nuance.

• Design and implement standardized workplace experience and office management practices, policies, and programs that scale with the organization.

• Lead, coach, and support regional office managers, fostering accountability, development, and operational excellence across regions.

• Partner closely with the People team to support onboarding experiences, in-office programming, engagement initiatives, and moments that matter across the employee lifecycle.

• Oversee workplace safety, security, and regulatory compliance across regions, ensuring adherence to local health, safety, and environmental standards.

• Manage global vendor relationships, contracts, and service providers, balancing quality, cost optimization, and employee experience.

• Own and manage the global workplace budget, including forecasting, reporting, and identifying efficiencies aligned with business priorities.

• Lead and support cross-functional initiatives such as office moves, expansions, redesigns, and new workplace programs in partnership with IT, HR, Facilities, and Finance.

• Define and track KPIs for workplace operations and experience, using data and employee feedback to continuously improve.

• Act as a change leader, helping teams navigate growth, transformation, and evolving ways of working.

• 8+ years of experience in workplace experience, office operations, facilities management, or a related field, with at least 3 years in a global, multi-location leadership role.

• Proven experience leading and developing teams across regions and time zones.

• Strong understanding of global workplace safety, compliance, and regulatory requirements.

• Experience managing complex budgets, vendor contracts, and operational planning at scale.

• A strategic mindset with the ability to translate vision into execution in fast-paced, evolving environments.

• Excellent stakeholder management and communication skills, with the ability to influence senior leaders and cross-functional partners.

• High comfort with ambiguity and change—you enjoy building structure where none existed before.

• Strong project management and organizational skills, with a bias toward action and continuous improvement.

• Experience in a SaaS or high-growth technology company is strongly preferred.

Our Total Rewards Philosophy 🎉

Recognizing and rewarding the outcomes and behaviours that shape the future of learning.

Our Total Rewards Philosophy centers around three core areas to reward and care for our People:

• Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.

• Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.

• Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
  

Benefits & Perks 😍

• Generous Vacation Policy, plus extra floating holidays to use for religious or cultural events that matter to you

• Employee Share Purchase Plan

• Career progression/internal mobility opportunities

• Four employee resource groups to get involved with (the Docebo Women's Alliance, PRIDE, BIDOC, and Green Ambassadors)

About Docebo 💙

Here at Docebo, we power learning experiences for over 3000 customers around the world with our easy-to-use, AI-powered Suite designed to close the enterprise learning loop. We have successfully achieved 2 IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a Top SaaS e-learning Solution, and are growing exponentially in the process.

Docebo is a global company with offices in North America, EMEA, APAC and more. Our people believe in six core values, simply defined and manifested in everything we do - Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact. If this sounds like you, now is your time to join one of the fastest-growing learning technology companies on the market. Apply today!

Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.

As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.

Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to [email protected]. The email should also include the position you’re interested in.