Senior Manager, Workplace Experience

Artificial Intelligence. Actual Impact.

At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.

We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.

So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.

At Docebo, the workplace is more than where we work—it’s how we connect, collaborate, and thrive together. As a high-growth global SaaS organization, we’re reimagining workplace experience to support scale, navigate change, and create a sense of belonging for teams across the world.

We’re looking for a Senior Manager, Workplace Experience to build and lead this function globally. This is a modern evolution of traditional office management—blending operational excellence with employee experience, change-first thinking, and global consistency. You’ll shape how our workplaces operate today while designing what they need to become as Docebo continues to grow.

This role is both strategic and hands-on, partnering closely with People, IT, Finance, and senior leadership to create workplace experiences that are efficient, compliant, human-centered, and aligned with business goals.

• Build and scale a global Workplace Experience function during a pivotal growth phase.

• Lead strategy and execution across multiple international offices.

• Influence culture, connection, and employee experience at a global level.

• Operate in a change-first environment where new ideas, iteration, and ownership are valued.

• Own and lead global workplace operations across all Docebo offices, ensuring consistency, efficiency, and high standards while respecting local nuance.

• Design and implement standardized workplace experience and office management practices, policies, and programs that scale with the organization.

• Lead, coach, and support regional office managers, fostering accountability, development, and operational excellence across regions.

• Partner closely with the People team to support onboarding experiences, in-office programming, engagement initiatives, and moments that matter across the employee lifecycle.

• Oversee workplace safety, security, and regulatory compliance across regions, ensuring adherence to local health, safety, and environmental standards.

• Manage global vendor relationships, contracts, and service providers, balancing quality, cost optimization, and employee experience.

• Own and manage the global workplace budget, including forecasting, reporting, and identifying efficiencies aligned with business priorities.

• Lead and support cross-functional initiatives such as office moves, expansions, redesigns, and new workplace programs in partnership with IT, HR, Facilities, and Finance.

• Define and track KPIs for workplace operations and experience, using data and employee feedback to continuously improve.

• Act as a change leader, helping teams navigate growth, transformation, and evolving ways of working.

• 8+ years of experience in workplace experience, office operations, facilities management, or a related field, with at least 3 years in a global, multi-location leadership role.

• Proven experience leading and developing teams across regions and time zones.

• Strong understanding of global workplace safety, compliance, and regulatory requirements.

• Experience managing complex budgets, vendor contracts, and operational planning at scale.

• A strategic mindset with the ability to translate vision into execution in fast-paced, evolving environments.

• Excellent stakeholder management and communication skills, with the ability to influence senior leaders and cross-functional partners.

• High comfort with ambiguity and change—you enjoy building structure where none existed before.

• Strong project management and organizational skills, with a bias toward action and continuous improvement.

• Experience in a SaaS or high-growth technology company is strongly preferred.

Recognizing and rewarding the outcomes and behaviours that shape the future of learning.

Our Total Rewards Philosophy centers around three core areas to reward and care for our People:

• Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.

• Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.

• Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
  

• Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.

• Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.

• Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!

• Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!

• Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.

• Fri-Yay: Kick off your weekends early with 4:30 PM Fridays (eligible employees only).

• Swag Central: Look fresh with your new-hire swag and enjoy access to our internal swag store to stay branded year-round.

At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by six core values—Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. Apply today!

Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.

As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.

Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to [email protected]. The email should also include the position you’re interested in.