About Upstart
At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence.
As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 1,800 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress.
We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you’ll have the support to work in the way that works best for you.
If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you.
The Team:
Upstart’s Risk team is hiring to enhance its second line of defense function in support of its application to establish a national bank. The Risk team is responsible for Upstart’s enterprise risk management program and risk governance, as well as for providing independent oversight and credible challenge across the following risk categories: operational risk, treasury risk (including liquidity risk, interest rate risk, price risk, and capital management), and operational risk. We partner with first-line business functions, senior and executive leadership, and the board of directors to ensure effective identification and assessment, measurement, monitoring and reporting, and response and control for all core risk types and in alignment with regulatory expectations.
Upstart is hiring a Senior Manager, Risk Analytics to build and own the Risk teams’ risk data and analytics program, including the Key Risk Indicator (KRI) program and framework and quantitative risk reporting infrastructure. This role will work with first-line risk owners and second-line risk subject matter experts to: design and develop robust and scalable risk data models to empower the Risk team to retrieve meaningful insights; establish key risk indicators (KRIs) for all risk categories; implement centralized aggregation, monitoring, and reporting of those KRIs; and enforce a consistent methodology for risk metric measurement, threshold setting and monitoring, and breach escalation protocol and response framework. Additionally, this role will provide risk data support to all second-line risk teams, and will be a key standard setter for cross-team GRC tool usage. By establishing and running a centralized, quantitative risk monitoring program for Upstart Bank, this role is a key component of the overall ERM program, and will be a partner to senior first-line risk owners and second-line risk experts across all domains, as well as a liaison to external stakeholders such as examiners and auditors on the risk metrics program.
How you’ll make an impact
- Understand how data is produced and consumed at a deep level in order to design risk data pipelines and models and build curated data sets to support enterprise-wide risk monitoring and reporting
- Own and manage the KRI program, collaborating with first-line risk owners and second-line risk domain SMEs to design, track, and report on risk metrics across all risk types and business activities
- Build and maintain risk reporting infrastructure, including dynamic dashboards, snapshot reporting, and risk data infrastructure and aggregation capabilities using existing company data sets and tools (e.g., Looker, Jira, Mode)
- Meet consumers of risk data where they are by wearing an educator’s hat and training them on risk dashboards and tools
- Provide data and analytical support for enterprise risk assessments, management and board reporting, exam and audit requests, and ad hoc risk data requests
- Partner with leaders in Risk to translate risk program requirements into scalable, repeatable data and reporting solutions
- Support the setup, maintenance, and administration of the GRC tool for all Risk teams by defining cross-team
Minimum Qualifications
- Bachelor's degree or equivalent practical experience
- 7+ years of experience in risk analytics, or a related quantitative function in a banking or financial services environment
- Strong understanding of data modeling concepts in both transactional and analytical databases
- Demonstrated experience with risk data aggregation, KRI design and monitoring, or risk reporting infrastructure
- Expertise in SQL, Python and ETL optimization techniques; as well as data tools such as Looker, Mode, or comparable BI/analytics platforms
Preferred Qualifications
- Experience in a bank or OCC-regulated institution, particularly building risk monitoring programs in advance of regulatory examination
- Familiarity with OCC or Federal Reserve expectations for enterprise risk reporting and KRI frameworks
- Knowledge of quantitative risk measurement techniques such as scenario analysis or risk scoring methodologies
- Experience building automated data pipelines or dashboards for regulatory or executive reporting
- Experience implementing or managing a bank-grade GRC tool
- Strong project management skills with a track record of independently driving programs from design to implementation
Position location This role is available in the following locations: Remote, San Mateo, CA, and Columbus, OH
Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.
#LI-REMOTE
#LI-MidSenior
At Upstart, your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location–with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k).
What you'll love
At Upstart, our benefits are designed to support your health, financial well-being, family, and personal growth. Here’s what you can expect:
- Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
- Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year
- Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees
- Affordable medical, dental, and vision coverage, with multiple plan options - Upstart covers 90% to 100% of the cost depending on the plans you choose
- Health Savings Account contributions from Upstart for eligible plans
- Income protection benefits, including company-paid Basic Life, AD&D, and Short- and Long-Term Disability coverage, with options to purchase supplemental coverage
- Paid time off, sick and safe time, and company holidays
- Paid family and parental leave to support caregiving and major life moments
- Family-centered benefits through Carrot and Cleo, supporting fertility, parenthood, and caregiving
- Employee Assistance Program (EAP) offering mental health support and life-centered resources
- Financial wellness resources, including access to financial planning tools and a financial concierge service
- Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
- Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
- Connection and community through team events and onsites, all-company updates, and employee resource groups (ERGs)
- Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our four offices, located in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!).
Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices.
If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email [email protected]
https://www.upstart.com/candidate_privacy_policy
