Senior Manager, Product Analytics & Experimentation

The audit & assurance profession is the foundation of trust in our financial system and global economy—an essential mission undergoing profound transformation. In a rapidly evolving technology landscape, accountants require world-class tools to enhance trust, drive efficiency, strengthen their capability, and elevate their impact.

At Caseware, we are at the forefront of this transformation, defining and building the future of Accounting technology. We seek a Senior Manager, Product Analytics & Experimentation to play a critical role in advancing our experimentation culture within our Product Organization.

You will work closely with Product, Design, and Engineering Teams to define success metrics, build analytical frameworks, co-design experiments, and ensure data-driven decision-making is at the core of our product development process.

📍Location:

This is a hybrid role requiring the successful candidate to work 3 days a week in our Toronto office located at 351 King St E, Toronto, ON.

Contact:

Chengeer Lee - Principal Talent Acquisition Partner & Coach

What you will be doing:

• Establish and lead the analytics function within the product team, ensuring data-driven decision-making at all stages of product development.
• Develop a comprehensive diagnostic framework to measure product success, creating dashboards and reports to track key performance indicators.
• Conduct funnel analysis to identify areas of improvement in user journeys and prioritize opportunities for product optimization.
• Drive a culture of experimentation, working with product managers to design and analyze A/B tests and multivariate experiments.
• Collaborate with product teams to ensure they have the right success metrics in place, ensuring all initiatives are measurable and outcome-driven.
• Provide key insights into customer behavior and workflows through data, enabling product discovery and continuous improvement.
• Partner with Engineering and Data teams to ensure access to high-quality, reliable data for analytics.
• Coach and mentor product managers on analytical capabilities, improving the team’s ability to interpret data and drive insights.
• Stay updated on best practices in analytics and experimentation, recommending tools and methodologies to enhance the analytics function.

What you will bring:

• 6+ years of experience in product analytics, business intelligence, or data science, preferably in a SaaS or tech-driven organization.
• Strong expertise in SQL and proficiency in Python or R for data analysis.
• Hands-on experience with A/B testing, funnel analysis, and experimentation frameworks.
• Ability to develop dashboards and reports using BI tools like Tableau, Looker, Power BI, or similar platforms.
• Deep understanding of product metrics, user behavior analysis, and experimentation methodologies.
• Strong problem-solving skills with the ability to translate data insights into actionable product strategies.
• Excellent communication skills, with the ability to present insights to both technical and non-technical stakeholders.
• Experience in mentoring and upskilling teams on data literacy and analytics best practices.
• A passion for data-driven decision-making and a commitment to continuous learning and improvement.

What's in it for you:

• The opportunity to build and shape the analytics function in a high-growth SaaS company.
• A collaborative, data-driven culture where your insights directly impact product development (and the CPO is a data nerd).
• Competitive salary and benefits package, including performance-based bonuses.
• Access to learning and development resources to support your professional growth.
• Hybrid work flexibility with a mix of in-office collaboration and remote work.