Senior Manager, Audit and Advisory Services

About the Audit Group: Join Manulife's Audit and Advisory Services team, where we partner with management to enhance risk, control and organizational resilience. We deliver insightful reports to senior management and the Board, reinforcing our commitment to excellence and accountability. Our energetic and collaborative team offers exposure to a wide range of business areas and influences business management through diverse projects. We prioritize professional development and innovation, offering opportunities like data analytics training to advance your career.

About our Audit team: Join Manulife’s dynamic Group Functions Audit Team and play a pivotal role in strengthening governance and risk management across the organization. As part of our team, you’ll collaborate with colleagues across North America and Asia, sharing subject matter expertise.  You will help execute and lead audits in areas such as compliance, anti-money laundering (AML), and global operations governance, including areas such as operational resilience, business continuity, and third-party risk management. In addition to executing audits, you will help develop, maintain, and enhance audit strategies and methodologies for compliance, AML, and other common risk domains—empowering audit teams across North America and Asia with consistent, high-quality approaches. At Manulife, we are committed to fostering an inclusive environment that empowers our teams to thrive and deliver meaningful impact. This is an exciting opportunity to contribute to a global team, deepen your expertise in high-impact risk areas, and influence how we protect and strengthen the organization.

Learning Opportunities: As an audit professional at Manulife, you'll work with tools like a centralized GRC tool, Power BI and other business analytics to drive impactful audit outcomes. Beyond using these platforms, you’ll have opportunities to improve your data analytics capabilities, contributing to improved automation and analytical insights. You will also gain hands‑on experience with emerging technologies, including GenAI tools that support analysis, documentation, and audit execution.

You will develop your communication and execution skills with support for continued learning and professional designations. These experiences will enhance both your technical and soft skills, preparing you for advancement and new roles within the company. Join a team committed to your expertise, growth, and development! 

Position Responsibilities:

• Plan, lead, and/or execute audit projects in accordance with department and IIA Standards

• Manage project timelines, resources, and budgets, ensuring high-quality delivery of audit work across multiple global stakeholders

• Lead interviews with our business partners to understand regulatory and operational risks, and assist with developing concise risk-based audit strategies and scope

• Supervise the work of audit staff to verify thorough testing, well-supported conclusions, and consistent documentation standards

• Assess risk management practices, identify control gaps, and provide practical and value-added recommendations for consideration by our business partners

• Maintain and enhance audit strategies and methodologies for common risk areas, supporting consistent execution across audit teams in North America and Asia

• Communicate results effectively, including presenting findings and preparing clear, concise audit reports

• Develop and maintain strong relationships with our business partners

• Follow up on open audit issues to verify timely and sustainable remediation

• Leverage and advance audit technology, including data analytics and GenAI-enabled tools, to improve the efficiency and effectiveness of audit execution.

Required Qualifications:

• 5 to 8 years of audit, risk management, operations or equivalent business, advisory or consulting experience

• University degree

• A recognized accounting (CPA, CA) or auditing (CIA, CISA) designation is preferable, but not essential for candidates with industry or compliance experience

• Knowledge of audit methodologies, control frameworks and risk management practices

• Background in compliance and AML processes is beneficial, and an AML certification (such as CAMS) is desirable

• Strong written and oral communication skills, ability to effectively communicate ideas and recommendations

• Demonstrated ability to work efficiently in diverse environments and cultures

• Exposure to data analytics tools and methodologies is preferred

When you join our team:

• We’ll empower you to learn and grow the career you want

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words

• As part of our global team, we’ll support you in shaping the future you want to see

#LI -Hybrid

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.