Senior HR Business Partner

Business Unit

Fixed Term (Fixed Term), Full time

Closing Date: March 23, 2025

The Ontario Securities Commission (OSC) is the statutory body responsible for regulating Ontario’s capital markets in accordance with the mandate established in the provincial Securities Act and the Commodity Futures Act. The mandate of the OSC is to provide protection to investors from unfair, improper or fraudulent practices, to foster fair, efficient and competitive capital markets and confidence in the capital markets, to foster capital formation, and to contribute to the stability of the financial system and the reduction of systemic risk. This mandate is performed through policy, operational, and enforcement activities. The OSC also contributes to national and global securities regulation development.

We offer a diverse, fair, and flexible work environment and take pride in our challenging and rewarding work.

Maternity Leave Backfill until July 2026

Reporting to the Manager, HR Advisory Services and Support, the Senior HR Business Partner is responsible for the delivery of foundational human resources and advisory services to an assigned portfolio of clients comprising multiple OSC Divisions / Departments and inclusive of executives, senior leaders and employees.  The position partners with executive and senior management leadership teams to understand workforce and workplace needs, tailoring advice and recommendations in alignment with the achievement of business objectives.  The role proactively draws on their HR expertise to provide strategic advice to leadership teams and employees in support of short-term and long-term decisions relating to workforce and employee management, talent acquisition, employee relations and organizational effectiveness. This role manages multiple stakeholders and perspectives, integrates multiple sources of information, applies technical professional knowledge and experience to support client decision making and enables an inclusive, healthy, high performing workplace and a positive employee experience.

The Senior HR Business Partner leads, coaches and oversees the HR Advisor.

Key Duties and Responsibilities

Client Support

Partners with business leaders, managers and employees to provide HR guidance in assigned portfolio, keeps apprised of client portfolio’s evolving business, workforce and employee needs, understands the strategic and operational objectives of clients, maintains awareness of OSC strategic priorities, Human Resources policies, programs and projects and the impact these have on a portfolio of clients. Determines needs, delivers, or coordinates the delivery of all aspects of client support within client portfolio; including overseeing the support provided by the HR Advisor.         

• Client Advisory – Business Leaders / Managers - Provides strategic and operational advice on all aspects of employee and workforce management, organizational effectiveness including employee relations, talent acquisition, workforce management, performance and talent management, disability claim management, learning and development, organization design and change management.

• Client Advisory – Portfolio Employees – Provides employees with relevant, accurate information and advice to support individual circumstances, personal decision making and workplace experience in a manner aligned with OSC policies and programs and current legislation. 

• Expert contribution to HR Department Operations - As a senior team member, provides expert guidance to team members on novel issues that arise, highlights potential impact on clients and business, and provides recommendations after weighing and assessing impact on long term, short term and external impact (risk assessment).

• HR Data Analytics – proactively draws on existing HR information, workforce data, metrics and reports to identify workforce and workplace risks, consider OSC trends and impact on client portfolio, anticipate current and future needs, and identify immediate and medium terms opportunities and solutions.

Employee Relations & Risk Mitigation

• Provides expert advice to Business Leaders and mangers on the resolution of escalated employee relations matters

• Balances objectives and perspectives of multiple stakeholders to evaluate needs, identifies opportunities and risks, presents alternatives, proposes solutions and action to resolve matters and mitigates risks to maintain effective workflow of operations

• Partners with business leaders to develop implementation plans while monitoring progress and assessing effectiveness

• Applies expert professional knowledge, experience, HR policies, programs and processes to issues and situations to support risk identification and assessment, aids in action or implementation planning and incorporates into advice and to ensure recommendations are in continued compliance with HR policies and legislative requirements

• Maintains in-depth technical knowledge of applicable employment related legislation and the application of responsibilities and requirements to day-to-day management of employees and workforce, reducing legal risks and ensuring legislative compliance

• Provides strategic guidance and training to business leaders / managers on best practices for addressing employee relations matters; including handling disciplinary action, terminations, progressive discipline and conflict resolution

• Leads workplace investigation process and implements resolutions on workplace issues to minimize risk to the organization

• Engages external legal counsel to provide employment law advice as needed

Talent Acquisition and Talent Management

• Partners with clients to understand short-term and long-term workforce needs and anticipates talent needs aligned to the strategic direction of the OSC and the Divisions

• In partnership with client, establish strategy to acquire talent in alignment with business needs

• Identifies and actions workforce or workplace risks as it relates to talent within client portfolio

• Partners with clients to ensure mutual understanding of objectives and expected outcomes of individual recruitment activities and identifies appropriate resource(s) to lead activities

• Partners with senior leaders and managers to provide coaching and advice on building development plans for high potential talent and proactive workforce planning tailored to the client group

• Effectively delegates regular talent acquisition activities to HR Advisor ensuring service commitments and objectives are met

• Recommends the use of external recruitment and staffing resources based on assessment of needs, cost, expected outcomes;

Program, Project and Initiative Support

• Provides program and project leadership to identify projects/initiatives that work for the OSC and each client group cohesively

• Partners with the business to ensure effective delivery and implementation of HR programs, aligned with project outcomes and timelines

• Advises on the development and delivery of communication strategies of HR program initiatives, rollouts, and updates; facilitates the implementation of HR policies and programs within client portfolio, providing supporting information, education, and advice.

• Analyzes and understands the current and future business landscape to engage leaders and receive feedback around business planning to support the development of communication materials around HR initiatives

• Provides technical knowledge, expertise and role specific perspective to the development and implementation of programs and policies as needed, works collaboratively with program or functional leads to identify gaps in HR programs, policies, and practices, and analyzes issues to recommend strategic and operational improvements.

• Continually improves and updates policies and procedures based on lessons learned and the overall direction of the OSC

Planning and Resources

• Identifies opportunities and problems to ensure the most optimal business results are achieved, while mitigating risk and planning for contingencies

• Aligns HR priorities with the broader priorities of the OSC and manages workload to meet deadlines and quality standards to achieve results

• Proactively resolves problems with a strategic mindset; seeking advice or guidance where appropriate

• Provides input into the annual Human Resources Business and Operational Plan through their knowledge of the business need and specific requirement of their clients’ portfolio

• Research emerging trends and policies relating to HR management, assesses relevance to Commission and Client Portfolio business strategies and provides recommendations to HRB management and Program Leads for consideration

• Applies sound judgement and expert knowledge to assess gaps in HR programs and policies, develops a plan of action and delivers on successful execution and raises any potential risks or concerns

• Partners with procurement team and with other OSC teams as a lead to engage external suppliers on specific identified resource needs and projects,defines service requirements; participates in the development of RFP/RFQ’s and assessment of proposals to ensure external resource needs are in place to support current and future client needs.

Relationship Management

• Manages effective working relationships with all levels of management, employees and functional teams across the organization, ensuring information is shared and program support is provided, and issues are resolved.

• Collaborates with team members across the HR department ensuring client/stakeholder services are delivered and project deliverables are managed

• Develops and maintains effective relationships with external suppliers and vendors to ensure expected level quality of service is delivered, effectively addressing all concerns

• Establishes and maintains positive working relationships across the OSC to understand the evolving needs of the business and shifts in priorities to ensure effective and consistent communication messaging on key HR priorities

• Acts as a strategic business partner to the business utilizing data to provide long-term solutions while minimizing risk, balancing the needs of the clients’ business objectives with the mandates of the OSC and corporate vision

People Management / Leadership

• Manage and oversee the day-to-day activities of HR Advisors and / or students, to ensure effective, timely and accurate delivery of transactional HR services.

• Responsible for setting team’s priorities within portfolio of clients and in alignment with the divisions business objectives.

• Oversee and provide direct performance and career development strategies in partnership with the Manager, HR Advisory Services and Support, ensuring proper metrics are in place. Conduct performance and compensation reviews, in Partnership with the Manager, HR Advisory Services and Support and ensure the availability of skill development, coaching and training opportunities.

Qualifications, Knowledge and Skills

• Undergraduate degree in related field, such as Human Resources Management or Business Administration

• Minimum 8 years of progressive experience in a senior consultative human resources generalist or specialist role

• CHRP/CHRL designation would be preferred and considered an asset

• Relevant experience in a Government/Ministry or Regulatory environment would be an asset for this role

• In-depth knowledge of the broad spectrum of modern HR programs and practices.

• Strong consultative skills and ability to develop and manage collaborative working relationships

• Exceptional communicator and the ability to influence a broad and diverse range of stakeholders through effective relationships, verbal and written communication, which includes executive team members

• Solutions-focused with well-developed problem solving and client service skills.

• Proven influencer and collaborator, with the ability to provide guidance and support to business clients

• Strong ability to identify and anticipate strategic and operational business and human capital challenges, executing innovative solutions with a high attention to critical details

• Demonstrated skills in coaching managers, facilitation, conflict resolutions and relationship management

• Demonstrated thought leadership and business acumen to understand risks and opportunities and use available information, resources, policies, programs, professional knowledge, and experience to provide tailored advice and propose solutions and options

• Strong project management and execution skills with demonstrated ability to see initiatives through from start to finish

• Excellent time management skills and ability to manage multiple priorities/ initiatives in a complex ever-changing environment

• Competence to work effectively in a team environment with the ability to work self-directed, making independent decisions that may be complex in nature

• Ability to exercise good judgement, critical thinking and discretion while maintaining confidentiality

Grow your career and make a difference working at the OSC.

* OSC Employees: please apply in Workday using the Browse Jobs feature within your Jobs Hub *

We thank all applicants for their interest in the Ontario Securities Commission. We will contact those selected for an interview.

The OSC is committed to diversity and providing an inclusive workplace and providing accommodation in accordance with the Accessibility for Ontarians with Disabilities Act and the Human Rights Code. It is our priority to ensure employment opportunities are visible and barrier-free to all under-represented groups including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the 2SLGBTQI+ community, to achieve an employee demographic profile reflective of the demographic profile of Ontarians.

The OSC is a proud partner with the following organizations: Ascend Canada, BlackNorth Initiative, Canadian Centre for Diversity and Inclusion, and Pride at Work Canada

If you require an accommodation during the recruitment process, please let us know by contacting our confidential inbox [email protected].  
 

Visit Accessibility at the OSC to review the OSC’s policies on accessibility and accommodation in the workplace.