Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient, fair, and transparent, but automation never makes the final call. Every hiring decision is made by real Twilions, ensuring a human touch at every step.
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See yourself at Twilio
Join the team as Twilio’s next Senior Financial Analyst, R&D Finance.
About the job
We're looking for a motivated, curious, and collaborative Senior Financial Analyst, R&D Finance. In this role, you'll serve as the finance partner for our R&D teams, focusing on opex investments and spend management. You'll help drive financial rigor and ensure we're making smart opex investments across R&D functions including headcount, vendors, and discretionary spend.
This role will lead opex forecasting, variance analysis, and decision support - helping leaders on the R&D team make data-driven investment decisions.
Responsibilities
In this role, you'll:
- Lead the monthly and quarterly forecasting process for R&D opex, including headcount, vendor spend, and discretionary expenses
- Conduct variance analysis and provide actionable insights on opex trends, highlighting risks and opportunities
- Partner with the R&D team to assess opex investments across the portfolio over both short- and long-term time horizons
- Track and analyze headcount utilization, vendor spend patterns, and budget consumption across R&D functions
- Support ROI analysis by gathering data, building financial models, and providing analytical insights to Finance and Product teams
- Build flexible financial models to support ad hoc analysis and scenario planning for opex decisions
- Collaborate cross-functionally to identify opportunities to increase cost efficiency
- Communicate financial information in clear, actionable ways to business partners, translating complex analyses for non-financial audiences
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
- 4+ years of finance experience in progressive finance roles, with a focus on FP&A or operational finance
- Strong financial modeling skills, with experience completing headcount and vendor analyses
- Detail-oriented with strong analytical and problem-solving capabilities
- Ability to work independently and support strategic conversations with data-driven insights
- Strong communication and interpersonal skills, with proven ability to build cross-functional relationships and communicate effectively to non-financial audiences
- Advanced Excel/Google Sheets skills
Desired:
- Bachelor's degree in Finance, Business, Economics or related field, or equivalent experience
- Familiarity with financial planning tools (Anaplan) and ERP systems (Oracle)
- Experience with opex management in R&D or product development organizations
- Experience in a high-growth Technology or Software/SaaS environment
Location
- This role will be remote and located in British Columbia, Alberta or Ontario.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
The estimated pay ranges for this role are as follows:
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
