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At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.
The Senior Workforce Director is a senior leadership role & will drive the strategic vision for optimising workforce performance across the Organisation & is tasked with implementing and leading best-in-class workforce management practices to drive optimal customer experiences, increase staff engagement, and improve performance.
We are looking for a forward-thinking, data-driven, and engaging senior leader who is passionate about enabling frontline teams to deliver amazing customer and people outcomes.
