JOB DESCRIPTION
Reporting to the SVP Consumer Testing, Inspection and Certification, the Sr. Director Retail Electric & Electronics (E&E) leader will enhance value and gain market leadership for Testing, Inspection and Certification (TIC) business by building and leading a 'unified platform' that offers value-based solutions in a short turn-around time to UL Solutions' retail-E&E customers through pro-active commercial engagements, simplified processes, and efficient project management.
RESPONSIBILITIES
- Establish and communicate the vision and strategy for the retail E&E vision and strategy for TIC Consumer
- Build the organization design and workflows to meet the high quality-short turn around delivery expectations of retail and E&E customers spread across multiple COUs within Consumer segment
- Provide strategic direction to create a simplified, replicable 'unified solutions approach' through centralized regulatory, competitive intelligence, accountability and single point of contact
- Identify and design 'growth strategies and innovation' to cater to evolving client demands and requirements beyond ULS's traditional way of doing business.
- Responsible for leading & driving initiatives, marketing campaigns, development of tools, driving process efficiencies to grow the business
- Engage with G&SA leadership, COU leadership, Sales and Ops directors to build new programs and drive consistent and efficient global processes for seamless customer delivery and partnership strategy.
- Guide and support change initiatives and new business models
- Champion an engaged, inclusive and attractive work environment for UL employees with a winning culture
- Responsible for revenue target of the retail -E&E within the segment
- Provide support and direction for specific challenges that have major impact on the business
- Sets SLAs for operations executions to stay competitive & customer centric
- Single point of contact for customer escalations
- Oversee continuous improvement projects to improve efficiencies
- Ensure the right talent is in place to support the needs of the business
- Interact with key customers and other stakeholders across COUs
- Network with customers and key stakeholders
- Engage in "deep dives" with big and complex customers
QUALIFICATIONS
- Bachelor's degree in Electrical Engineering or related field, MBA preferred
- 10 years of experience in engineering, electronics or retail industry
- Senior leadership skills
- Retail industry experience
- M&A exposure/experience
- Experience with complex customer interactions, products, and services
- Track record of building strong people/teams
- Global experience (culture, market, business practices, etc.)
- Experience implementing significant organizational changes
- Visionary, strategic thinker who leads the change in the market
- Human and engaging, building a culture of trust, inspiration, drive and growth
- Skilled at identifying both disruptive and sustaining innovations
- Able to partner and lead partnership across region, matrixed, and cross-functional divisions/teams
- Able to evaluate risk effectively and move forward quickly
- Leads by example
- Able to engage employees across all levels and backgrounds
- Able to adapt and serve as change agent
Total Rewards: We understand compensation is an important factor as you consider the next step in your career . The estimated salary range for this position is $210,000 to $280,000 and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors. This position is eligible for annual bonus compensation with a target payout of 30 % of the base salary and long term incentive plan of 30% of base salary. This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (20 days), holiday including floating holidays (12 days) and sick time off (72 hours).
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ABOUT US
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
ABOUT THE TEAM
Imagine getting your hands on new technology before it hits the shelves. To dig deep and figure out exactly how it works. That's what we do. We lift the lid and test the boundaries on a huge range of products, from health-monitoring smart watches monitoring to electric vehicles loaded with the latest software. We're always looking for people who are passionate about innovation, embrace change and love new and exciting challenges. Join our team, influence emerging technology and forge a successful career at the center of safety science.
