Senior Content Program Manager

Posted 7 Days Ago
Be an Early Applicant
Canada
7+ Years Experience
Other • Consulting
The Role
Join Cask as a Senior Content Program Manager to shape the future of content strategy and execution. Develop and implement content marketing strategies, manage content publishing process, ensure consistent messaging, and collaborate with internal and external teams. Conduct regular content audits and stay updated on industry trends.
Summary Generated by Built In

Cask is with you for what comes next. 

Join us in shaping the future of content strategy and execution as our Sr. Content Program Manager. You will play a pivotal role in developing content marketing strategies that align with our lead and demand generation goals, ensuring our content resonates with our audience and drives engagement. You will shine in this role if you are a strategic thinker with a passion for content marketing and a knack for managing publishing processes. 

What you’ll do:

  • Develop and implement content marketing strategies that drive lead and demand generation
  • Manage the content publishing process, including the creation and updating of content across digital platforms
  • Serve as the voice of the company across all channels, ensuring consistent messaging and tone
  • Write, edit, and proofread various content types, ensuring accuracy, style consistency, and alignment with company voice
  • Evaluate new technologies to enhance the publishing process and optimize customer experience
  • Collaborate with internal departments and external partners, coordinating a team of writers, editors, and designers
  • Stay updated on industry trends, analyze site traffic, and oversee SEO plans to optimize content strategy
  • Conduct regular content audits to identify gaps and opportunities for improvement

What you’ll bring to the table:

Qualifications:

  • 7-10 years of professional writing and editing experience with a strong portfolio
  • Exceptional organizational, multitasking, and project management skills
  • Proficiency in Microsoft Word, Excel, and Adobe Acrobat Pro
  • Understanding of professional services business model and awareness of the ServiceNow ecosystem

Education:

  • Bachelor’s degree in journalism, English, communications, or a related field.

Come join us at Cask and be the driving force behind our content strategy. We're ready to elevate your work experience, every step of the way!

Perks? Oh, yes.

Cask's success is based on our most valuable asset - our people. We offer a robust benefits package designed with your needs in mind. We are passionate about investing in our people. As lifelong learners, we support your continued education and career development through paid training, including ServiceNow certifications. We build in training dollars and hours into our annual plan for each and every employee so you have the time and resources available to stretch yourself.

We value diversity at our company. Cask is an equal opportunity employer. Everyone who applies with the qualifications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

To learn more about Cask NX, please visit our website and check out our podcast series. Also be sure to follow us on LinkedIn, Facebook, and Twitter!

Cask NX LLC (“Cask NX”) collects and uses your personal information, including sensitive personal information, for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance/the business purposes listed in the chart HERE. We are committed to properly handling the personal information collected or processed in connection with your employment relationship with us. We will not sell the personal information, including any sensitive personal information, we collect about our employees or applicants for employment or share it with third parties for cross-context behavioral advertising.

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

Note: Base salary range is $107,000 CAD to $145,000 CAD. This range represents the expected compensation for this position. Actual salaries will vary and may be above or below the range when taking into account the wide range of factors that are considered in making compensation decisions, including but not limited to location; skill sets; experience and training; licensure and certifications; and other business and organizational needs. Compensation decisions are dependent on the facts and circumstances of each case. The range listed is just one component of the total compensation package for employees.

Applicants must be authorized to work for ANY employer in Canada. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

The Company
HQ: San Diego, CA
281 Employees
On-site Workplace
Year Founded: 2004

What We Do

Headquartered in San Diego, California, Cask designs, enables, and sustains digital transformation on the NOW® platform for enterprise clients across both the private and public sectors. Cask is one of just a handful of companies that has achieved ServiceNow® Elite Partner status and the only partner to be honored with the ServiceNow®Americas Elite Partner of the Year award in January 2020 and the Global Elite Partner of the Year Award in May 2020.
Cask delivers end-to-end solutions to help organizations make the most of their ServiceNow investments, reducing cost, and improving quality of services across the enterprise. Cask’s portfolio includes strategy, implementation, modernization, digital transformation, and managed services that enable clients to execute an end-to-end digital vision. Cask consultants provide domain-focused solutions across IT, Human Resources, Security and Risk Management, Customer Service, Finance / Procurement, and Operations to modernize employee, customer, and constituent user experience. Cask’s approach integrates design thinking and organizational change management to help its customers transform the way they work.

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